Coxwave, a Seoul, South Korea‑based provider of an AI product analytics platform, raised $5 million in Pre‑Series A funding.

The round was led by L&S Venture Capital, with participation from existing investor KB Investment and new investors Hyundai Venture Investment, Hyundai Motor Company’s ZERO1NE Ventures, and KDB Capital.

The company intends to use the funds to advance its technical capabilities and expand across more companies.

Led by CEO Joowon Kim, Coxwave develops the Coxwave Align platform, which provides user analytics and feedback‑driven evaluation for conversational AI products, enabling operators to make data‑driven improvements.

The Coxwave Align platform currently provides user analytics and feedback‑driven evaluation for conversational AI products, enabling operators to make data‑driven improvements based on metrics like conversation satisfaction and user interaction patterns.

The company is now extending beyond monitoring into active AI agent governance. The enhanced platform will track agent behavior in real‑time, detect anomalies, and enable immediate intervention when issues arise.

Simultaneously, Coxwave is scaling its AX consulting business, which has delivered projects across e‑commerce, the public sector, and professional services.

To date, the company has worked with clients globally, including PwC India, Meta, Microsoft, and Economic Times, helping them integrate AI capabilities into their core operations.

FinSMEs – 15/01/2026