How Preply Combines AI and Human Tutors to Personalize Learning

Why It Matters

By automating routine lesson‑planning tasks, Preply boosts tutor productivity and learner retention, giving the platform a decisive edge in the crowded online‑education market.

Key Takeaways

• Preply blends AI co‑pilot with human tutors for personalized lessons.
• Lesson Insights AI cuts tutor prep time by over 50%.
• 70% of tutors and 75% of learners adopt Lesson Insights.
• OpenAI model chosen for high language accuracy and feedback reliability.
• Retention stays at 70% after a year using AI‑enhanced lessons.

Summary

Preply, the world’s largest language‑learning marketplace, is marrying artificial‑intelligence co‑pilots with its 100,000 human tutors to deliver more personalized instruction. The company introduced “Lesson Insights,” an AI‑generated recap that summarizes each session, highlights strengths, pinpoints errors, and suggests next‑step activities for both learners and teachers.

The AI layer slashes tutor preparation time by more than half, while maintaining high‑accuracy feedback thanks to OpenAI’s language models. Adoption is strong—over 70% of tutors and 75% of learners have enabled the feature, and engagement remains robust on a per‑lesson basis.

A tutor noted, “Lesson Insights helped me personalize lessons…time cut by more than half,” and Preply reports that 70% of active learners continue using the tool after a year. The partnership with OpenAI also gave engineers a streamlined path to integrate cutting‑edge models, focusing on system architecture rather than low‑level code fixes.

The rollout signals a scalable path for ed‑tech firms: AI handles repetitive tasks, freeing human teachers to provide motivation and engagement. Higher retention and efficiency could translate into broader market reach and stronger competitive positioning for Preply.

Original Description

What happens when one of the world's largest language-learning platforms combines human expertise with AI?

In this customer story, Preply shares how it's using OpenAI to create more personalized learning experiences for learners around the world—while giving tutors more time to focus on teaching, motivation, and human connection.

Hear from Preply's Co-founder & CTO, Dmytro Voloshyn, Staff Product Manager, Emily Stott, and tutor Michelle Garcia Ramos as they discuss how AI is transforming language learning and helping build a future that is human-led and AI-enabled.

Read the full story: www.openai.com/index/preply