
Elan Hersh, Akerman’s e‑discovery services chair, spoke at Legalweek about the hidden costs of miscommunication in complex litigation. He emphasized that fragmented communication between counsel, clients, and technology teams fuels delays, escalates expenses, and jeopardizes data security. Hersh advocated for early alignment of stakeholders and the adoption of integrated collaboration platforms to streamline discovery workflows. He also highlighted the importance of continuous training to keep teams adept at evolving e‑discovery tools.
The legal industry is grappling with ever‑more complex, data‑intensive cases, and the traditional siloed approach to discovery is no longer viable. Hersh argues that miscommunication—whether between in‑house counsel, external firms, or technology vendors—creates hidden inefficiencies that inflate budgets and extend timelines. By mapping out communication protocols at the outset, teams can anticipate bottlenecks, align expectations, and establish clear data handling standards, reducing the likelihood of costly disputes later in the process.
Technology plays a pivotal role in bridging these gaps. Integrated e‑discovery platforms that combine data collection, processing, and review with secure collaboration tools enable real‑time visibility for all parties. Such systems not only accelerate document production but also enforce consistent security controls, mitigating privacy risks that can arise from fragmented workflows. Hersh points out that firms investing in unified solutions see measurable reductions in turnaround time and a lower incidence of data breaches during litigation.
Beyond tools, Hersh stresses the human element: continuous training and a culture of proactive communication are essential. Legal teams must stay current with evolving data formats, privacy regulations, and AI‑driven analytics to extract value from massive data sets. Regular cross‑functional workshops and scenario‑based drills ensure that both attorneys and technologists speak a common language, fostering collaboration that can adapt to the chaos of modern litigation. Companies that embed these practices position themselves to manage risk more effectively and deliver better outcomes for clients.
Comments
Want to join the conversation?