ISG Technology Acquires Taylored Systems

Why It Matters

The acquisition strengthens ISG’s foothold in the Midwest mid‑market, enhancing service breadth and scale for SMBs. It signals continued consolidation among managed‑services providers seeking value‑aligned growth.

Key Takeaways

• ISG Technology acquires Indianapolis-based Taylored Systems.
• Acquisition expands ISG’s mid‑market managed services footprint in the Midwest.
• Both firms boast NPS scores in the 70s, indicating strong customer satisfaction.
• Taylored’s 40‑year legacy adds depth to ISG’s cloud and cybersecurity portfolio.
• Deal supports ISG’s strategy to grow through values‑aligned, service‑focused acquisitions.

Pulse Analysis

ISG Technology has spent the last decade transitioning from a traditional value‑added reseller to a leading mid‑market managed and cloud services provider. By targeting acquisitions that match its core values—strong culture, exceptional service, and experienced talent—ISG is building a portfolio that can serve the nuanced needs of small and medium businesses. The recent purchase of Taylored Systems, a 40‑year‑old Indiana firm, exemplifies this playbook, adding local expertise and a robust service catalog that includes voice, data, security, and managed IT.

Taylored Systems brings a deep regional presence and a reputation for client‑centric service, reflected in its high Net Promoter Score. The integration will broaden ISG’s capabilities in cybersecurity and digital transformation, allowing the combined entity to offer end‑to‑end solutions to SMBs that are increasingly seeking cloud‑first strategies. For Indianapolis and the broader Midwest, the move promises continuity for existing customers while unlocking new resources and technical depth that can accelerate digital initiatives.

The acquisition underscores a broader industry trend: managed service providers are consolidating to achieve scale, diversify offerings, and meet rising demand for outsourced IT functions. As businesses grapple with talent shortages and complex security landscapes, providers like ISG that can deliver integrated, high‑touch services are positioned for growth. This deal not only expands ISG’s geographic reach but also reinforces its long‑term vision of becoming a trusted partner for mid‑market enterprises nationwide.

Deal Summary

ISG Technology, LLC announced the acquisition of Indianapolis‑based Taylored Systems, LLC, expanding its mid‑market managed and cloud services capabilities. The deal combines ISG’s strategy with Taylored’s four‑decade service portfolio, enhancing local client offerings in IT, cloud, and cybersecurity.