Music

Taiwanese Band Mayday Angers Fans by Changing Hong Kong Date

South China Morning Post (SCMP)
South China Morning Post (SCMP)•Mar 13, 2026

Why It Matters

The backlash underscores heightened consumer expectations for ticketing transparency, and regulatory attention could force the music industry to tighten refund and rescheduling policies.

Key Takeaways

  • •Mayday moved Hong Kong concert from March 24 to 29.
  • •Fans must obtain refunds and repurchase tickets for new date.
  • •Over 170 complaints filed, totaling HK$485,000 disputed value.
  • •Consumer watchdog and lawmakers consider possible trade law violations.
  • •BN Music offered free rehearsal, but fans remain dissatisfied.

Summary

Taiwanese rock band Mayday abruptly shifted its Hong Kong concert from March 24 to March 29, prompting a wave of fan outrage. The change forced ticket holders to seek refunds and re‑book for the new date, despite the original tickets being sold out.

The consumer watchdog in Hong Kong has logged more than 170 complaints, with disputed losses estimated at HK$485,000, including travel and accommodation costs. Critics argue the band’s record label, BN Music, failed to provide priority re‑booking or clear exchange options, raising questions about possible violations of local trade regulations.

BN Music issued an apology and invited affected fans to a free 40‑minute rehearsal on the original date, but many fans dismissed it as insufficient, noting the rehearsal would not feature a full set. A local lawmaker called for an investigation into whether the cancellation breached trade laws, and the customs chief warned of potential action.

The incident highlights the growing expectations for transparent ticketing practices and consumer protection in the entertainment sector. Ongoing scrutiny could pressure artists and promoters to adopt more robust contingency plans, lest reputational damage translate into financial losses.

Original Description

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Hong Kong’s consumer watchdog said as of 5pm on March 12, 2026, that it has received at least 174 complaints relating to the cancellation of a concert date by Taiwanese rock band Mayday. The performance at Kai Tak Sports Park has been rescheduled to a few days later. However, ticket holders will first have to get a refund before buying tickets for the new date. Local fans complained that organisers failed to provide priority purchase or ticket exchange options for other shows. Fans from outside the city said they will not be compensated for lost travel and accommodation expenses.
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