
Where We Buy: Retail Real Estate with James Cook
Effective mixed‑use management unlocks higher rents and community vitality, reshaping urban real estate economics.
Mixed‑use developments have become a cornerstone of modern urban planning, offering residents, workers, and visitors a seamless blend of living, working, and leisure spaces. JLL’s The Mixx platform consolidates disparate property functions under a single operational umbrella, allowing owners to coordinate leasing, marketing, and facilities management more efficiently. This integrated approach reduces redundancy, improves data visibility, and accelerates decision‑making, which is especially critical when balancing the divergent needs of office tenants, retail brands, residential occupants, and hospitality operators.
A key differentiator for successful mixed‑use projects is the emphasis on placemaking and activation. By curating experiences—such as pop‑up events, curated retail mixes, and community programming—developers transform generic spaces into destinations that attract higher foot traffic and longer dwell times. The Mixx’s work on Plaza Coral Gables and OCVIBE illustrates how targeted merchandising and strategic partnerships can create a unique sense of place, driving premium lease rates and fostering brand loyalty among tenants and consumers alike.
The rise of sports‑anchored mixed‑use complexes adds another layer of opportunity. Stadiums and arenas act as magnets for ancillary retail, hospitality, and residential components, generating consistent traffic that sustains surrounding businesses. Coupled with robust technology infrastructure—high‑speed connectivity, smart building systems, and data analytics—these assets can deliver operational efficiencies and real‑time insights. For investors, the combination of experiential design, tech‑enabled management, and sports synergies translates into higher occupancy, premium rents, and resilient revenue streams in an increasingly competitive real‑estate market.
Sean McNamara leads The Mixx at JLL, a specialized platform for managing complex mixed-use developments across North America. McNamara explains the unique challenges of managing properties that combine office, retail, residential, hotel, and entertainment uses on a single site. He discusses the importance of creating a sense of place through strategic merchandising, placemaking, and activation, highlighting projects like Plaza Coral Gables in Florida and OCVIBE in Anaheim, California. McNamara covers the rise of sports-anchored mixed-use developments, the role of technology infrastructure, and how successful mixed-use projects can command premium rents when properly managed and activated.
James Cook is the Director of Retail Research in the Americas for JLL.
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Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
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