Naples Aviation Ranks Eighth in US FBO Survey

Why It Matters

The higher ranking signals superior service quality to corporate flight departments, enhancing Naples Airport’s attractiveness as a business‑aviation hub and potentially driving increased traffic and revenue.

Key Takeaways

• Naples Aviation climbs to 8th place nationally in PRASE Survey
• Rises to 5th among independent FBOs, up from 8th
• Survey based on over 10,000 operator evaluations across six categories
• Holds IS‑BAH Stage 2 certification, reinforcing safety standards
• Airport operates self‑sustaining via fuel sales and leases

Pulse Analysis

The Professional Pilot PRASE Survey has become a benchmark for business‑aviation service quality, drawing on more than 10,000 evaluations from pilots, aviation managers and flight‑department executives. Conducted for over five decades, the survey grades Fixed‑Base Operators across six criteria—line team, customer service, facility, amenities, promptness and efficiency, and value for price. Because the feedback comes directly from the end‑users who operate corporate jets and charter fleets, the rankings carry weight with operators seeking reliable ground support. A high placement signals operational excellence and can influence aircraft‑operator purchasing decisions.

Naples Aviation’s jump to eighth nationally and fifth among independent FBOs reflects a focused effort to elevate service standards. The climb from tenth to eighth in just one year suggests tangible improvements in crew professionalism, facility upgrades, and pricing transparency. Complementing the survey results, the FBO earned IS‑BAH Stage 2 certification in 2025, a rigorous safety and quality benchmark recognized worldwide. Together, these accolades reinforce the airport’s self‑sustaining model, where revenue from fuel, leases and ancillary services funds continuous enhancements without reliance on public subsidies.

For the broader business‑aviation market, Naples Aviation’s ascent illustrates how midsize regional airports can compete with larger hubs by leveraging customer‑centric metrics. Operators evaluating route options may now view Naples Airport as a viable alternative for Gulf Coast destinations, potentially attracting more corporate traffic and ancillary economic activity. The upward trend also pressures rival FBOs to invest in staff training, facility modernization, and safety certifications to protect market share. As the PRASE Survey continues to shape reputation, FBOs that align operational practices with pilot expectations are likely to capture the next wave of growth.