A Practical Recipe for Training Computer-Use Agents with RL

A Practical Recipe for Training Computer-Use Agents with RL

Amazon Science
Amazon ScienceApr 16, 2026

Why It Matters

Effective CUAs can automate complex web workflows, unlocking productivity gains and new AI‑driven services across enterprises. Mastering the full stack—from data to infra—ensures these agents are reliable, safe, and scalable.

Key Takeaways

  • Realistic web gyms with verifiers are essential for transferable skills
  • Mixing reasoning data improves agent planning and error recovery
  • Curriculum sampling focuses RL budget on medium‑difficulty tasks
  • Infrastructure stability reduces rollout bottlenecks and training drift
  • Stable algorithms and partial credit boost sample efficiency

Pulse Analysis

The push to turn large language models into autonomous web agents has shifted from pure model scaling to end‑to‑end system engineering. Building high‑fidelity web gyms that mimic real‑world DOM structures, JavaScript behavior, and UI variability is the first hurdle; without realistic environments, agents quickly overfit or act unpredictably when deployed. Verifiers that accurately reward task completion are equally critical, as noisy signals can misguide reinforcement learning and waste compute. This data‑centric foundation mirrors trends in robotics, where simulated environments now rival physical labs for safe, rapid iteration.

Reasoning capability distinguishes a competent agent from a brittle script. By pre‑training on math and coding reasoning tasks, models inherit planning, hypothesis testing, and self‑monitoring skills that transfer to web navigation. Empirical results from Amazon’s internal benchmarks show measurable gains when reasoning data is mixed with agentic examples, especially for hierarchical menus and multi‑step transactions. Maintaining this reasoning edge requires continual exposure to diverse problem‑solving data, preventing the model from collapsing into narrow, over‑specialized policies during RL fine‑tuning.

Finally, the infrastructure layer determines whether research scales to production. Rollout generation, often the bottleneck, benefits from asynchronous pipelines, tail‑aware batching, and consistent numeric precision to avoid train‑inference drift. Curriculum‑driven task sampling keeps the RL budget focused on tasks with a 30‑70% success window, maximizing gradient signal while avoiding waste on trivial or impossible challenges. Together, these layers form a reproducible engine that can turn raw GPU hours into robust, general‑purpose computer‑use agents, positioning firms to automate complex web workflows at enterprise scale.

A practical recipe for training computer-use agents with RL

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