Auvik Bets Agentic AI Can Fill the Networking Skills Gap

Why It Matters

By automating remediation, Aurora reduces reliance on scarce networking engineers and accelerates incident resolution, giving managed service providers a competitive edge. The solution showcases how agentic AI can translate data into actionable network operations, reshaping the IT infrastructure market.

Key Takeaways

• Aurora adds automated remediation beyond alerting
• Prioritizes alerts with red/yellow/green impact view
• Leverages 300M config backups and 2.2B CLI commands
• Uses Claude LLM, OpenAI for specific functions
• Addresses networking talent shortage with low‑skill automation

Pulse Analysis

The networking industry faces a perfect storm: exploding device counts, multi‑vendor complexity, and a dwindling pipeline of engineers skilled in Cisco CLI and deep routing. Traditional network‑management tools have struggled to keep pace, often delivering a flood of alerts without clear next steps. Agentic AI—AI that can act on its own recommendations—has emerged as a promising remedy, and Auvik’s Aurora is one of the first purpose‑built solutions to bring that vision to market.

Aurora’s differentiator lies in its data‑driven context. Auvik’s collector continuously streams device state, topology, and performance metrics from over 10 million daily‑managed devices into a cloud repository. Decades of operation have amassed more than 300 million configuration backups and 2.2 billion CLI command executions, forming a rich historical baseline. The platform layers a proprietary agentic engine atop Claude’s large language model, with targeted OpenAI models for niche tasks, allowing it to generate remediation scripts in natural language and rank alerts by business impact. Early beta features like CVE monitoring further shift the workflow from reactive ticketing to proactive risk mitigation.

The strategic impact extends beyond technology. With fewer graduates mastering low‑level networking, many MSPs risk a talent bottleneck that could slow service delivery. Aurora’s scripting assistance and push toward self‑driving remediation empower technicians without deep networking expertise to resolve issues quickly, closing the skills gap. As automation matures, Auvik positions itself as a critical enabler for the next generation of cloud‑native network operations, potentially reshaping procurement decisions and service‑level expectations across the industry.