It's Official - Using AI at Work Really Can Help You Be Happier and More productive...for Now

Why It Matters

The findings show AI can deliver sizable productivity and compensation benefits, but under‑utilization risks leaving those gains unrealized; firms that invest in training and transparent AI roadmaps can unlock growth, inclusion, and competitive advantage.

Summary

PwC’s latest workforce study finds only 14% of employees use generative AI tools every day and a mere 6% rely on agentic AI, yet daily users report markedly higher outcomes – 92% say productivity improves versus 58% of non‑daily users, and they also see gains in job security and salary. Adoption is especially low among non‑managers, with just 51% feeling they have adequate learning resources, while 43% received a pay rise last year and 35% feel overwhelmed weekly. The report links the gap to insufficient training, unclear AI strategy, and limited dialogue about AI’s role. PwC advises firms to articulate a clear AI vision, expand training, and engage workers to reshape the human‑machine partnership.