TalkingTech VoxPop at Lexpo: In-House AI Assessment Insights

Why It Matters

Strategic, governance‑first AI adoption empowers legal functions to become enterprise innovators, forcing law firms to upgrade change‑management to retain in‑house clients.

Key Takeaways

• AI literacy program trains lawyers on AI fundamentals and legal implications.
• Future‑fit legal transformation emphasizes vision, KPIs, governance before tool adoption.
• Leadership commitment from GC and heads drives cross‑departmental AI adoption.
• In‑house teams increasingly aim to internalize work, reducing external counsel reliance.
• Law firms need structured change‑management to meet in‑house expectations.

Summary

The video features Andrea MSI, founder and CEO of Interelia Consulting, discussing her work with major banks on AI assessment and transformation. She outlines two flagship projects: an AI literacy program that equips lawyers with foundational AI knowledge and legal nuances, and a "future‑fit" legal transformation initiative that embeds AI, meta‑management, and document automation into a strategic, multi‑year roadmap. Key insights include the emphasis on starting with vision, KPIs, and governance before selecting any technology. The programs involve cross‑functional coordination with IT, procurement, change‑management, and HR, ensuring that tools are adopted deliberately rather than opportunistically. Leadership plays a pivotal role, with the group GC Robert Schmid championing the effort and establishing a steering committee that sets the tone for the entire organization. Andrea highlights a concrete example: the bank’s legal team, initially using only Microsoft tools, became a pilot for AI adoption, prompting other departments—compliance, data protection, and HR—to seek guidance. She also notes that in‑house legal groups are increasingly intent on bringing work internal, limiting external counsel, while law firms are praised for their longer‑standing tech experience but criticized for lacking structured change‑management. The implications are clear: a disciplined, leadership‑driven approach to AI can turn legal departments into enterprise innovators, while law firms must evolve their change‑management capabilities to stay relevant to increasingly self‑sufficient corporate clients.

Original Description

In this live TalkingTech VoxPop interview at Lexpo in Amsterdam, Andrea Miskolczi - the founder and managing director of InterAlia Consulting - gives us a snapshot of the work that she is doing with in-house teams including Erste Bank to help with AI assessment and strategy.