Freshworks
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About Freshworks
Freshworks provides enterprise-grade, AI-assisted service software to deliver exceptional customer and employee experiences. The company offers a suite of products for IT service management and customer service, including IT helpdesk, customer support, and AI-powered agents, with a global customer base. Its solutions are positioned to simplify complex workflows and accelerate resolution times for organizations of varying sizes. Freshworks operates internationally, serving 75,000+ businesses worldwide with a focus on easing service delivery and improving customer engagement.