Genesys

About Genesys

Genesys is a leading provider of omnichannel customer experience and contact center solutions. Its AI-powered CX platform connects people, systems, data and AI to orchestrate customer and employee experiences across channels, helping organizations in many industries improve loyalty, growth and operational efficiency. Headquartered in the United States with a global presence, Genesys serves thousands of companies in over 100 countries and offers products like Genesys Cloud CX and related workforce engagement and digital engagement capabilities.