Heap

About Heap

Heap is a digital insights platform that shows every user action across websites and products, enabling teams to understand end-to-end customer journeys and rapidly improve conversion, retention, and customer delight. It combines product analytics with digital experience analytics, offering features such as session replay, heatmaps, funnels, and cohorts to uncover opportunities and unknown frictions. With a global user base of thousands of companies, Heap emphasizes complete data capture and actionable insights to drive data-driven decision making in various industries.