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Kustomer

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About Kustomer

Kustomer is a customer experience platform that unifies customer data from multiple channels to power relationships and faster resolutions. It provides omnichannel messaging, a unified view of the customer, and automation features that help support teams scale and improve outcomes. The company targets enterprise and growing businesses seeking AI-assisted workflows, self-service capabilities, and analytics across customer service operations. Headquartered with a global focus, Kustomer emphasizes AI-powered automations, agent assist, and data-driven insights to transform customer service experiences.

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Recent Deals

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Key Team Members

Brad Birnbaum

CEO & Co-Founder

Tanya Livingstone

Chief of Staff to the CEO & Chief People Officer

Lauren Gold

Chief Customer Officer

Rachel Hughes

VP of Product

Jeremy Suriel

CTO & Co-Founder

Key Facts

HQ Location

United States

Founded

2015

Employees

201 - 500

Status

Private

Website

https://kustomer.com