Northpass is a training platform that powers customer education programs for mid-market and enterprise companies, delivering an on-demand learning experience through a dedicated customer education LMS. The platform enables digitized onboarding, ongoing training, and certification to help customer success teams scale education efforts. It supports branding and integration within a company’s software and website, with analytics to measure learning impact. The company has rebranded under Gainsight as Gainsight Customer Education, reflecting its role in modernizing customer learning at scale.
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