RelateCare

About RelateCare

RelateCare is a specialized organization focused on patient engagement solutions, enhancing patient access and clinical communication. Established in 2013 as a joint venture between the Irish contact center company Rigneydolphin and the Cleveland Clinic, the company leverages extensive contact center management expertise and healthcare delivery knowledge. It provides tailored contact center solutions for healthcare organizations, including appointment scheduling, authorizations, referrals, patient outreach, nurse triage, and post-discharge follow-up programs. RelateCare operates from patient coordination centers located in Cleveland, Ohio, and Waterford, Ireland.