Route

About Route

Route is an ecommerce post-purchase experience platform that helps brands and merchants protect and engage customers after checkout. It offers package tracking, shipping protection, and fast claim resolution to reduce support tickets and boost shopper satisfaction. The solution integrates with online stores and provides features like product recommendations at tracking touchpoints, carbon-neutral shipping, and merchant engagement tools to improve loyalty across the post-purchase journey. The company appears to be based in Lehi, Utah, serving merchants and shoppers globally.