Scaled Cognition

About Scaled Cognition

Scaled Cognition is a model lab focused on customer experience AI, developing specialized large language models and tools to design, test, and deploy agents with high automation, strict policy adherence, and secure deployment options. Their CX-centric APT-1 model and accompanying authoring platform enable no-code to pro-code workflows, enabling deterministic, low-hallucination conversations that follow complex business rules. They emphasize enterprise-ready deployment, including secure VPC, on-prem, and integration with existing CX platforms, with a track record of research-led development and PhD-level expertise. The company highlights partnerships and a focus on reducing hallucinations and increasing reliability in customer interactions at scale across industries.