Sprinklr

Performance

About Sprinklr

Sprinklr is a leading AI-native customer experience management platform that unifies and orchestrates customer journeys across marketing, social media, advertising, research, and customer care for thousands of large enterprises worldwide. The platform enables cross‑functional teams to connect conversations, extract actionable insights, and automate workflows at scale with an emphasis on AI-driven agents and empathy‑driven interactions. It covers multiple industries and channels, including social channels, messaging, email, and voice, to deliver consistent, on-brand experiences globally. The company highlights its Unified-CXM approach, enterprise‑grade scalability, and analyst recognitions as differentiators in the CX technology space.