Tactful AI
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About Tactful AI
Tactful AI provides an AI-powered, configurable omnichannel customer service platform that helps keep conversations seamless across voice, chat, email, and social channels. The platform emphasizes unified agent workflows, AI-driven routing, multilingual conversational bots, and no-code automation to scale customer support for SMEs and enterprises. It integrates with popular business tools and supports digital sales, social media moderation, and helpdesk functionality, with a footprint in the United Kingdom and international deployment. The company positions itself as a modern cloud contact centre solution focused on faster resolutions, higher customer satisfaction, and agent well-being.
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