Ariana Tenine (Fractional COO)
Fractional COO and ops strategist; shares COO‑level execution insights for founders.
Show Clients Ongoing ROI, Don't Let Value Fade
Operators, every month I tell my clients exactly what their Operations ROI is. I count the value of every automated task, every dollar of savings, and every dollar of revenue directly tied to my team (less our cost). And every month I remind them that the value of that system I built a year ago is still alive and strong and saving them time and money today. Don’t let the value of your impact expire with your clients memory.
Airbnb Rating Guide Manipulates Feedback with Tiny Star Shifts
My husband received this star rating guide after staying at an Airbnb. Am I crazy or is this the most manipulative thing ever?? The difference of “nobody’s perfect but I enjoyed it” to “there are *several* issues” is a single...
Build Services Around Your Strengths, Not Just Client Demands
When I launched my biz, I didn’t want retainers so I rolled out vip days and project work. Then I noticed that my services were stronger when I could also advise on day to day roadblocks, so I added consulting...
Strategy + Accountability: Bridge the Gap to Results
I've been feeling like this is becoming sort of lost service, as people shift from strategy to implementation with no in between. Fortunately I do have a 1:1 support offer that centers around both strategy AND accountability. It's been nice to...
Zapier Bridges Clickup CRM and Dubsado Contracts
Clickup: My centralized CRM Dubsado: My contract/proposal management system. Zapier: The magic that pairs them so i can leverage the best of both systems.
Your Next Client Is Already in Your Network
🔥hot take: your next client is probably already in your network. you just don't have a system for staying in front of them. if i only had 5 minutes a day to move the needle on my business relationships, i'd follow...
Fractional Executives Run Business, Leaving CEOs Out
I am actively part of a fractional leadership team for one of my clients. Fractional COO (me), Fractional CTO, and a Fractional CMO. And when I tell you we are DOING things? Making strategies and taking action? Making the CEO...
Avoid Major Business Decisions While Stressed
Don't take action on major business decisions when you are frustrated or stressed. DON'T take action on major business decisions when you are frustrated. You will rush to hire, rush to build, rush to fire someone, all without a plan. Without...
Success Isn’t a $1M Target, It’s Personal Goals
Every time a client tells me they want to hit $1M in revenue, I casually ask why. Why THAT number? *Usually* no math was done to get to that number, it just sounded good. Seemed reasonable. Makes them a 7...
Mislabeling Strategic Skills as VA Fuels Hiring Mismatch
Ugh i have SUCH BEEF with the "I need a VA" problem. Two reasons that both cause and feed the issue: - People are hiding exceptional strategic skills under the term VA because it is what will get them hired (and...
More Work After Hiring? Update Your Processes.
If hiring support gives you MORE work, its also a sign that your processes need some updates.