Stop Chasing Innovation & Start Solving Real Banking Problems, with Jeffry Pilcher.
In this episode, Jeffry Pilcher, president of The Financial Brand, argues that banks should stop chasing flashy innovation and instead focus on solving everyday banking pain points to become the default choice for consumers. He shares his behind‑the‑scenes approach to building a strong, independent brand equity, emphasizing intent‑driven execution and the importance of a clear brand identity separate from any single personality. Pilcher also recounts his personal journey—from learning poker as a skill game to living in Las Vegas—to illustrate how data‑driven decision‑making and understanding real‑world customer behavior drive effective banking solutions.
Why AI Starts With Better Data, with Parijat Banerjee.
In this episode of the Digital Banking Podcast, Parijat Banerjee, Global Business Head for Financial Services at Latent View Analytics, explains why AI’s real power starts with high‑quality data. He traces the evolution of data storage—from costly floppy disks to...
Lessons From Space: Building Stronger Bank Teams with Monica Parks.
In this episode, host Josh Dittar chats with Monica Parks, CIO of Bank3 and an "analog astronaut," about how her space simulation experiences inform building resilient, human‑focused banking teams. Monica explains the concept of analog missions—earth‑bound simulations of space travel...
Can Community Banking Beat Convenience for Gen Z, with Shiva Rajbhandari.
In this episode, Shiva Rajbhandari recounts how his experience with Idaho Central Credit Union sparked the creation of a student‑run credit union at UNC‑Chapel Hill, highlighting the lack of community‑focused banking options for Gen Z on campus. He describes the...
What Banks Miss About Serving Women Entrepreneurs Online, with Robin Sims-Allen.
In this episode of the Digital Banking Podcast, host Josh Dattar talks with Robin Sims‑Allen, founder and CEO of Total Her, about the challenges women—especially Black women—face when seeking financing and building businesses online. Robin shares her personal journey from...
Why AI Can't Replace Strategy, with Jamie Sumner.
In this episode, host Josh Dittar and guest Jamie Sumner discuss how AI can automate data analysis for community financial institutions but cannot replace the strategic conversations that drive decision‑making. They share personal anecdotes about stepping out of comfort zones,...
AI, Credit Scores and Consumer Trust, with JB Orecchia.
In this episode, host Josh Dattar chats with JB Orecchia, founder and CEO of Savvy Money, about how identifying inefficiencies in lending and insurance creates business opportunities, and how AI can reshape credit scoring and consumer trust. JB shares his...
Why Real-Time Payments Still Leave Gaps for Consumers, with Keith Smith.
In this episode, host Josh Dattar talks with Keith Smith, founder and CEO of Payouts Network, about the evolving landscape of real‑time payments and the persistent gaps that affect consumers. Keith shares insights on how innovations have both solved and...
Technology Meets Trust: The Real Role of Digital Banking, with Frank Hopkins.
In this episode, host Josh DeTar talks with Frank Hopkins, founder and CEO of Hopkins Leadership, about how community banks can stay relevant amid rapid technological change and competition from larger institutions. Hopkins emphasizes that a bank’s true advantage lies...