CEO of Yanolja on AI Agents Running Hotels
In this episode, Ajaz Sodowala, CEO of Yanolja Cloud Solution, explains how his company powers over 33,000 hotels in 170+ countries with a unified, cloud‑based platform that combines PMS, booking engine, channel management, dynamic pricing and more. He traces Yanolja’s evolution from on‑premise software to a full‑stack, API‑driven platform and highlights the biggest hurdle today: breaking down data silos so AI agents can deliver actionable insights. Sodowala envisions a future where an "army of AI agents" handles routine tasks—booking, check‑in, revenue optimization—freeing staff to focus on genuine hospitality. He also stresses that hotels need a platform approach, not a patchwork of single‑purpose apps, to unlock AI’s full potential.
CEO of MEHR Consultancy on Building Cross-Platform Hotel Ops
In this episode, Harmeet Mann, CEO and co‑founder of MEHR Consultancy, walks through the cross‑platform tech stack that powers her third‑party hotel management firm, highlighting tools like Inflow for finance, Monday.com for task and document management, Slack for communication, and...
President of Plusgrade on Agent-Ready Hotel Revenue
In this episode, Eric Tangen, President of Hospitality Upselling at Plusgrade and co‑founder of Oki, discusses how hotels can boost total revenue by integrating upselling technology with revenue management systems. He explains the shift from focusing solely on RevPAR to...
CEO of QDI USA on OTA-to-Direct Booking Plays
In this episode, Fabio Passos, CEO of QDI USA Developments, shares how his multi‑property operation uses mobile‑key technology, a custom self‑service check‑in app, and smart‑camera monitoring to eliminate front‑desk bottlenecks at OTA‑heavy hotels in Florida. He explains how direct‑booking channels—especially...