Instant Automated Support Restores Oura Ring Battery Quickly
Okay - @ouraring battery life went from 5-7 days down to less than a day. Opened their in-app chat, and in less than a minute they checked the diagnostics of the ring directly, and ordered a replacement - i think no human involved. Amazing customer service experience.
Questioning CRM's Value Beyond Simple Data Storage
i still dont understand what value does CRM add here other than a database? Unless agentic-first structured data maybe is valuable?
New Institute Seems Designed to Provoke Matthew Stoller
the "Institute for Responsible Influence" from the "Center for Industry Self-Regulation" sounds like it was created specifically to trigger @matthewstoller
Copywriters Mistake Their Own Writing for AI
am pretty sure this isn't AI but instead copywriters who are convinced this is elevated copywriting and that's why everything was trained like this https://t.co/cozWKKV6BK
Repeating False Stories Isn't True Reporting
is it still reporting if you're fed the same false story six times in a row and still report on it in this detached manner?