How Salesforce Built a Scalable AI Puzzle App in Six Weeks
In this episode, Salesforce architect Jagan explains how his team built a high‑scale, Slack‑based AI puzzle app in just six weeks, compressing a nine‑month roadmap. He details the use of Agent Force Vibes for rapid prototyping, Scale Testing to ensure performance for millions of concurrent users, and the implementation of AI guardrails, toxicity detection, and human‑in‑the‑loop validation to maintain trust and security. Jagan emphasizes a security‑first mindset, negative testing, and the importance of translating complex game mechanics into technical requirements. The conversation showcases how modern Salesforce admins must evolve from simple automation to orchestrating resilient, responsible systems at enterprise scale.
Turn Conversations Into Actionable CRM Data With the In-Person Meeting Assistant
Salesforce’s 260.030 release adds an In‑Meeting Transcription feature to the mobile app, enabling on‑device capture and transcription of face‑to‑face conversations. The assistant prompts users before meetings, tags speakers automatically, and syncs transcripts to Conversation Intelligence for AI‑driven insights. A mandatory...
10 Early Wins Every New Salesforce Admin Can Achieve
New Salesforce admins can quickly demonstrate value by delivering a series of focused, low‑effort projects called early wins. These include building a high‑impact report, fixing a single user friction point, cleaning ambiguous fields, creating a concise dashboard, and conducting a...
How Can Agentforce Help Manage a Salesforce Backlog?
In this episode, solution architect Neil Foglio explains how treating a Salesforce org as a product rather than a project can transform backlog management. He defines a backlog as a centralized, prioritized list of requests and shows how to craft...
The Next-Gen Admin: In Conversation With Ishrat Bhatti
Salesforce administrators are transitioning from ticket‑centric technicians to strategic stewards of AI‑driven enterprise systems. In a new interview series, MVP Ishrat Bhatti highlights how admins must now interpret complex data flows, govern autonomous agents, and ensure responsible AI outcomes. She...
The Next-Gen Admin: In Conversation With Tony Nguyen
The interview with Tony Nguyen highlights how Salesforce administrators are transitioning from traditional, fix‑it technicians to strategic stewards of data, security, and AI‑driven processes. Nguyen stresses that modern admins must master a broad skill set—including security architecture, data modeling, DevOps,...
How the Salesforce Administrator Role Is Evolving in the Agentic AI Era
The Salesforce Administrator role is transitioning from a configuration‑focused function to a strategic steward of AI‑driven processes in the emerging Agentic Enterprise. Admins will now own trust, data integrity, security and AI governance, ensuring autonomous agents act responsibly and deliver...
What Are True to the Core Deep Dives at TDX?
In this episode of the Salesforce Admins Podcast, host Kate Lessard explains the new "True to the Core" deep‑dive sessions debuting at TDX, which are built from community feedback to explore core platform topics like Flow, Automation, and Lightning Web...
5 New Experiences You Can’t Miss at TDX 2026
Salesforce’s TrailblazerDX (TDX) 2026 returns to San Francisco and Salesforce+ on April 15‑16, unveiling five brand‑new experiences. Attendees can preview upcoming features in the Sneak Peeks zone, receive one‑on‑one guidance in Ask the Experts, and dive deep into platform roadmaps...
Flow Orchestration Is Now a Standard Flow Type: No Add-On Required
Salesforce announced that Flow Orchestration is now a standard Flow type, removing the previous paid add‑on barrier. This upgrade lets admins design complex, multi‑user processes—such as cross‑department handoffs, approvals, and parallel tasks—without custom code or costly workarounds. The new Orchestration...