How Homestead, Florida Is Modernizing Civic Services
In this episode, Deputy City Manager Kamar Brown discusses how Homestead, Florida tackled fragmented, manual civic processes by adopting Tyler Technologies’ unified Enterprise Permitting and Licensing (EPL) platform. The city moved from paper‑based permits and disjointed payments to a 24/7 digital portal that provides real‑time tracking, data‑driven insights, and automated notifications, dramatically improving transparency and efficiency. Brown emphasizes the importance of executive leadership, clear goals, and process audits to ensure technology solves, rather than masks, underlying inefficiencies. The transformation positions Homestead to scale its services, attract businesses, and serve residents more responsively.
Automation and AI at Work in Pickens County
In this episode of the Tyler Tech Podcast, accounts payable specialist Holly Poole explains how Pickens County, Georgia transitioned from fragmented document‑management and accounting systems to a unified, cloud‑based ERP (ERP Pro) enhanced with AI‑driven invoice capture and AP automation. The new...
A Modern Clerk’s Office: Lessons From Dallas County
In this episode, Dallas County Clerk John Warren discusses the county’s journey from paper‑based record keeping to a fully digital, AI‑enhanced clerk’s office. He explains how early resistance was overcome by demonstrating efficiency gains, such as simultaneous access to documents,...
Building Efficiency in the Epping, NH School District
In this episode, business administrator Christine Veda discusses how the Epping, NH School District transformed its operations by replacing manual, paper‑based processes with Tyler Technologies solutions. She highlights the shift toward automation in HR, finance, and onboarding, which improved accuracy,...