North-East Tech-Focused Switching Service Expansion Set to Create 20 Newcastle City Centre Jobs

Why It Matters

The expansion bolsters the North‑East’s tech talent pool and accelerates digital energy‑management adoption, positioning Procure Smart as a regional leader in utility cost‑saving solutions.

Key Takeaways

• Procure Smart adds 20 sales roles in Newcastle City Centre
• Company reached 50 employees across Sunderland, Manchester, Dubai
• NPS score of 83 signals strong customer satisfaction
• SmartVu platform to monitor energy usage launches 2026

Pulse Analysis

Procure Smart has quickly become a notable player in the UK’s utility‑tech space since its 2022 launch. Leveraging a decade of combined experience, the Sunderland‑based startup built a reputation for simplifying energy procurement through its Switch Savvi platform, which automates the switching process for businesses. The firm’s rapid scaling—evidenced by new offices in Manchester and a remote sales hub in Dubai—reflects broader market demand for digital solutions that cut operational costs and streamline supplier management.

The upcoming Newcastle city‑centre office marks the company’s first dedicated presence in the North‑East, creating roughly 20 new sales positions. This move not only injects skilled jobs into a region eager for tech growth but also strengthens the local ecosystem by attracting talent aligned with Procure Smart’s SMART values. An impressive Net Promoter Score of 83 underscores the firm’s customer‑centric approach, suggesting that the new team will inherit a strong service culture that can drive further market penetration.

Looking ahead, Procure Smart’s 2026 rollout of SmartVu—a monitoring and tracking tool—will give clients real‑time visibility into energy consumption, enabling data‑driven efficiency improvements. By coupling switching automation with usage analytics, the company positions itself at the forefront of the emerging energy‑management market, where businesses increasingly seek integrated platforms to reduce carbon footprints and expenses. Investors and industry observers will likely watch how this dual‑product strategy fuels growth and reshapes utility procurement across the UK.