KPMG’s Will Greer on Evolving Federal Skills for Mission Success

Why It Matters

By embedding AI into workforce planning, federal agencies can anticipate mission changes, streamline HR operations, and ensure the right talent is ready, boosting efficiency and mission success.

Key Takeaways

• AI predicts mission changes, aligning programs and skill sets.
• Agencies lack foresight; AI fills gap in workforce planning.
• AI-driven prompts generate end-to-end onboarding workflows instantly for teams.
• Automated agents handle repetitive hiring tasks, freeing HR time.
• Modern HR platforms like Workday enable AI-augmented efficiency.

Summary

In a Workday Federal Forum interview, KPMG partner Will Greer outlined how federal agencies can leverage artificial intelligence to modernize workforce planning and skill development.

Greer broke the process into three pillars—defining the agency’s mission, establishing programs to fulfill that mission, and building the right skill sets. He warned that most agencies spend little effort anticipating future mission shifts, leaving a gap that AI can fill by ingesting policy, leadership or statutory changes and forecasting required program and skill adjustments.

He demonstrated concrete use cases: an AI prompt can instantly generate a complete onboarding workflow for fifteen new hires in Workday, pulling from internal policies and system documentation. Another example showed an autonomous agent scanning approved re‑hire positions, executing repetitive steps, and surfacing only the final approval to the HR officer.

The approach promises to move federal HR from reactive firefighting to proactive talent management, cutting manual effort, accelerating hiring cycles, and aligning workforce capabilities with evolving mission demands—critical for maintaining government effectiveness in an AI‑driven era.

Original Description

Will Greer, Principal at KPMG LLP, discussed the importance of reimagining the federal workforce in the age of AI. He emphasized the need for federal agencies to focus on mission understanding, program implementation, and skill set evolution. Greer highlighted AI's role in predicting policy changes and suggesting necessary adjustments in programs and skill sets. He also illustrated how modern HR systems, such as Workday, can leverage AI to streamline HR processes, including onboarding and automating repetitive tasks, thereby enhancing efficiency and adaptability in federal HR management.

#kpmg #workday #federalworkforce #artificialintelligence #ai #govtech #hrsystem #hrmanagement

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About the 2026 Workday Federal Forum

During the Workday Federal Forum on April 28, 2026, government and industry leaders explored how AI capabilities are unlocking new efficiencies across the federal HR lifecycle—from recruitment and skills-based strategies to workforce planning and employee engagement.

Learn more about takeaways from the event here:

https://workdayfederalforum.upgather.com/

This event was produced by FedScoop.

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