Association of Certified Fraud Examiners (ACFE)

The Power of Voice Biometrics in Today's Fraud Risk Landscape - Simon Marchand - Episode 166

In the latest Fraud Talk episode, biometrics specialist Simon Marchand explains how voice biometrics combined with AI‑driven identity verification is becoming a frontline weapon against modern fraud. He traces the technology from simple customer authentication to a robust shield against deepfake audio and synthetic‑voice attacks. Marchand highlights how fraudsters exploit AI to scale identity theft across languages and borders, and outlines the key criteria organizations should use when selecting biometric solutions. The conversation also delves into the ethical and legal responsibilities surrounding biometric data, including consent, transparency, and governance.