Gartner’s Customer Service & Support Conference will convene in Denver from November 4‑6, 2026, gathering service leaders, technology providers, and analysts. The two‑day event emphasizes extracting ROI from AI investments, positioning service as a growth engine, and redefining success metrics such as CSAT and NPS. Attendees can access keynotes, workshops, roundtables, and one‑on‑one sessions with Gartner experts, while leveraging the Conference Navigator app to personalize agendas. The conference serves as a hub for sharing data‑driven strategies that reshape customer experience across North America.
The Contact Centre Strategies Summit Toronto 2026 will take place February 24‑25 at the Old Mill Toronto Hotel, offering both in‑person and virtual attendance. Organized by Strategy Institute, the two‑day event targets leaders from financial services, retail, telecom, healthcare, public...