The Front Door Test
A health system’s new virtual‑care program let a former CIO schedule a same‑day appointment, complete intake via an app, and see a physician in a 15‑minute video visit. The experience showcased rapid, real‑time scheduling and thorough clinical interaction, proving virtual care can serve as a viable front door for patients lacking primary‑care access. However, the workflow forced redundant insurance entry and required a mobile‑only interface, highlighting integration and usability gaps. The author argues that while virtual care eases access shortages, seamless system integration remains essential for broader adoption.
Holding on to Hope: Women’s Leadership and the Work Still Ahead
The author reflects on Women’s History Month, emphasizing that true progress requires women in leadership roles across sectors such as health, technology, and public policy. She highlights recent initiatives—including a health‑IT women’s summit, mentorship with Girls Inc., and support for...