Hotel Mogel

Hotel Mogel

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Personal blog by hotel consultants Larry & Adam Mogelonsky on hotel operations, marketing, and guest experience trends.

Winning Over OTA Guests with Trust and Convenience in the Website and CRM
NewsMay 4, 2026

Winning Over OTA Guests with Trust and Convenience in the Website and CRM

Hotel operators are grappling with OTA commissions that can climb into seven‑figure sums, squeezing margins and limiting brand control. A recent SiteMinder report shows OTAs remain the primary entry point for most travelers, reinforcing the need for win‑back strategies. The...

By Hotel Mogel
Conservation to Commercial Success with Singita as the Power of Purpose
NewsMay 1, 2026

Conservation to Commercial Success with Singita as the Power of Purpose

Singita, the luxury safari brand, has turned conservation into a core business driver, managing over one million acres of protected land across South Africa, Zimbabwe, Tanzania and Rwanda. By embedding the triple bottom line—people, planet and profit—into its operations, the...

By Hotel Mogel
Capture and Convert FIFA World Cup Demand and Win More Direct Revenue
NewsApr 29, 2026

Capture and Convert FIFA World Cup Demand and Win More Direct Revenue

In a Hotel Moment podcast released on April 29, 2026, Adam Mogelonsky of Hotel Mogel explains how hotels can turn the surge of FIFA World Cup travelers into lasting direct revenue. He emphasizes smarter pricing, robust data strategies, and guest‑engagement tactics that...

By Hotel Mogel
Traditional Luxury Is Dead but Never the Tradition of Luxury
NewsApr 28, 2026

Traditional Luxury Is Dead but Never the Tradition of Luxury

Traditional luxury hotels—grand historic properties with formal service—remain relevant but are no longer a growth engine as an asset class. The industry is pivoting to experiential luxury, where brands blend exclusive activities, wellness, remote locales and curated community experiences to...

By Hotel Mogel
BITAC Luxury 2026 Keynote: Adam Mogelonsky on Why Luxury Needs a Niche
NewsApr 14, 2026

BITAC Luxury 2026 Keynote: Adam Mogelonsky on Why Luxury Needs a Niche

At BITAC Luxury 2026, Adam Mogelonsky argued that luxury hospitality must shift from generic branding to niche experiences tailored to guests’ values, interests, and lifestyles. He noted that discerning travelers now prioritize authenticity, sustainability, and personalized service over traditional opulence....

By Hotel Mogel
Hotel CRM Lead Nurturing Campaign Tactics and Prospects for 2026
NewsApr 7, 2026

Hotel CRM Lead Nurturing Campaign Tactics and Prospects for 2026

Hotels are adopting integrated CRM and CDP platforms to nurture leads before booking, enabling real‑time, personalized communication. Modern systems automate triggers for abandoned searches, quote requests, and other intent signals while giving staff full guest histories. Reported results include conversion...

By Hotel Mogel
The Future of Hotel Growth Is Wellness Driven
NewsApr 1, 2026

The Future of Hotel Growth Is Wellness Driven

Hotel Mogel’s Adam Mogelonsky joins Lisa Starr on the StarrCast podcast to explore how wellness is reshaping hotel growth strategies. The discussion frames wellness as a property‑wide initiative rather than a standalone amenity, influencing guest experience, operational models, and revenue...

By Hotel Mogel
The Earn and Burn Challenge for Aspirational Flagged Hotels
NewsMar 19, 2026

The Earn and Burn Challenge for Aspirational Flagged Hotels

The hotel industry’s “earn and burn” dilemma sees guests accumulate loyalty points at mid‑scale or upscale properties and later redeem them for free stays at aspirational flagship hotels. While this drives brand loyalty, it depresses revenue per available guest (RevPAG)...

By Hotel Mogel
Executive Housekeepers in the Spotlight at Halekulani
NewsMar 12, 2026

Executive Housekeepers in the Spotlight at Halekulani

Audrey Goh has served as Executive Housekeeper at Halekulani in Honolulu since 1991, overseeing a team of more than 160 room attendants. The pandemic forced the department to lose 50 staff members, prompting a broadened recruitment strategy and intensive training...

By Hotel Mogel
Cultural Stewardship as a Clear Path for Sustained Hotel Asset Growth
NewsFeb 17, 2026

Cultural Stewardship as a Clear Path for Sustained Hotel Asset Growth

The article makes the case that cultural stewardship, paired with sustainability, offers hotels a powerful growth engine. By embedding AI‑driven energy management and water‑saving tech, properties cut operating costs while leveraging heritage‑focused programming to differentiate their brand. Authentic local experiences—art...

By Hotel Mogel
Markos Chaidemenos of Canaves Collection on Family Leadership, Nature, and Sustainability
NewsFeb 12, 2026

Markos Chaidemenos of Canaves Collection on Family Leadership, Nature, and Sustainability

Hospitality Net’s Brand Insiders featured Markos Chaidemenos, CEO of Canaves Collection, in a one‑hour interview hosted by Adam Mogelonsky of Hotel Mogel. Chaidemenos discussed how the family‑owned luxury brand balances generational leadership with a deep commitment to nature‑based experiences and...

By Hotel Mogel