Fuel Costs Are Rising: Are You Recovering Them?
Rising fuel prices are pressuring businesses to reassess pricing structures beyond simple cost absorption. The article recommends using short‑term surcharges paired with clear criteria to transition into permanent, value‑aligned rate adjustments. It emphasizes granular cost‑to‑serve analysis by region, segment, and service line, and stresses internal alignment for sales and operations. The goal is to recover fuel‑related expenses while maintaining customer trust and competitive positioning.
The Great Decoupling: How Professional Services Should Rethink Pricing in the Age of AI
Professional services firms are confronting AI‑driven efficiency that compresses delivery time, prompting a shift from hourly billing to outcome‑focused pricing. INSIGHT proposes a five‑level pricing maturity framework that guides firms from role‑based rate cards to fully value‑based models. The roadmap...
