Small Steps, Leading with Heart: How Transformation Sustains with Richard Koch
In a recent conversation, Richard Koch stresses that sustainable transformation hinges on nurturing the inner system—mindset, relationships, and human connection—rather than solely driving outer processes and metrics. He warns that improvement teams often over‑step, taking ownership of work and limiting broader capability growth. Koch advocates for small, heart‑centered actions that empower leaders to create conditions where people can own change. By separating leadership development from continuous improvement, organizations can avoid confusion and foster lasting cultural shift.
Finding Clarity Through the Messy Middle: Reflections From My Book Retreat with Betsy Jordyn (BONUS)
In a bonus episode of the *Chain of Learning* podcast, host Katie Anderson sits down with business coach Betsy Jordyn to unpack the "messy middle" of writing her next book and leading change. The conversation highlights how uncertainty, evolving ideas, and...