What Is the Purpose of Kaizen? John Shook Answers Your Questions (Part 3 of 3)
In the final episode of a three‑part series, lean veteran John Shook explains that the true purpose of kaizen is to keep the improvement cycle moving, not to achieve a flawless system. He stresses a paradoxical mindset: be patient for long‑term results while remaining impatient for immediate action. Shook also highlights the need to dig into underlying assumptions rather than merely copying visible artifacts, and he links the original intent of jidoka to today’s AI‑driven workplaces. The conversation ends with practical steps for leaders to create conditions where continuous learning thrives.
Small Steps, Leading with Heart: How Transformation Sustains with Richard Koch
In a recent conversation, Richard Koch stresses that sustainable transformation hinges on nurturing the inner system—mindset, relationships, and human connection—rather than solely driving outer processes and metrics. He warns that improvement teams often over‑step, taking ownership of work and limiting...
Finding Clarity Through the Messy Middle: Reflections From My Book Retreat with Betsy Jordyn (BONUS)
In a bonus episode of the *Chain of Learning* podcast, host Katie Anderson sits down with business coach Betsy Jordyn to unpack the "messy middle" of writing her next book and leading change. The conversation highlights how uncertainty, evolving ideas, and...