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Logistics Viewpoints

Logistics Viewpoints

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Analyst insights on supply chain/fulfillment relevant to retail.

Recent Posts

Burger King’s AI “Patty” Moves AI Into Frontline Execution
News•Feb 26, 2026

Burger King’s AI “Patty” Moves AI Into Frontline Execution

Burger King is piloting an AI assistant named “Patty” inside employee headsets, embedding it within the BK Assistant platform to guide crew members, monitor equipment, and analyze service language. The system connects to the cloud‑based point‑of‑sale, enabling near‑real‑time inventory updates, equipment alerts, and synchronized digital menu changes. Unlike earlier fast‑food chatbots, Patty operates at the transaction layer, turning soft service metrics into structured operational data. The pilot runs in several hundred U.S. locations with a rollout planned by the end of 2026.

By Logistics Viewpoints
What A2A Really Means in a Supply Chain Context
News•Feb 25, 2026

What A2A Really Means in a Supply Chain Context

Agent-to-agent (A2A) communication introduces software agents that coordinate decisions across supply‑chain functions, moving beyond simple data exchange. It directly tackles the coordination gap where real‑time data outpaces manual decision making. By allowing bounded agents to evaluate constraints and act within...

By Logistics Viewpoints
Architecting Agentic Operations for Supply Chain – A Practical View of A2A and MCP
News•Feb 18, 2026

Architecting Agentic Operations for Supply Chain – A Practical View of A2A and MCP

The article proposes a layered architecture—Agent‑to‑Agent (A2A) for coordination and Model Context Protocol (MCP) for capability—to move AI in supply chains from isolated pilots to production‑scale operations. By publishing Agent Cards, A2A lets specialized agents discover and invoke each other...

By Logistics Viewpoints
Supply Chain Technology Is Entering Its Second Phase – Collapsing Coordination Latency Across Nodes
News•Feb 16, 2026

Supply Chain Technology Is Entering Its Second Phase – Collapsing Coordination Latency Across Nodes

The article outlines a second phase in supply‑chain technology that moves beyond isolated AI models toward networked decision orchestration. While the first phase improved forecasting, routing and visibility, the new focus is on collapsing coordination latency across functional nodes. Real‑time,...

By Logistics Viewpoints
ARC Forum Day Two: Why Supply Chain Coordination Matters More Than Optimization
News•Feb 11, 2026

ARC Forum Day Two: Why Supply Chain Coordination Matters More Than Optimization

Day two of the ARC Forum highlighted that supply‑chain success now hinges on coordination rather than isolated optimization. While many firms have fine‑tuned transportation routes, inventory targets, and production schedules, overall performance remains erratic. Participants observed that decisions that look...

By Logistics Viewpoints
ARC Forum Day One: Why Assisted Supply Chain Operations Are Reaching Their Limits
News•Feb 10, 2026

ARC Forum Day One: Why Assisted Supply Chain Operations Are Reaching Their Limits

Day one of the ARC Forum highlighted that assisted supply chain operations, while delivering improved visibility and faster alerts, are hitting practical limits. Decision support tools generate actionable insights, yet translating them into coordinated actions remains slow due to functional...

By Logistics Viewpoints