One Mile at a Time

Good: United Threatens To Kick Off Passengers Who Don’t Use Headphones

United Airlines has amended its contract of carriage, adding a new clause that passengers must wear headphones when listening to audio or video content. The amendment raises the total list of enforceable behaviors to 22, giving crew the authority to refuse transport for non‑compliance. United indicates the rule will be enforced after warnings, reflecting growing concerns over cabin noise. The change coincides with expanded onboard Wi‑Fi, including Starlink, which fuels higher media consumption during flights.