Recent Posts
News•Feb 26, 2026
What Hostage Negotiations Can Teach Business Negotiators
Hostage negotiators achieve a 94% success rate, far higher than typical business negotiations. George A. Kohlrieser, a former police psychologist and IMD professor, explains that the key lies in building an emotional connection and leveraging the “person effect.” He advises business negotiators to use probing questions, understand underlying motivations, and reframe discussions from loss avoidance to shared gain. Applying these tactics can transform hostile or stagnant negotiations into collaborative problem‑solving sessions.
By Program on Negotiation (Harvard Law)
News•Feb 25, 2026
The First-Offer Dilemma in Negotiations: Should You Make the First Offer?
Negotiators have long debated whether to make the first offer, balancing the risk of revealing information against the power of anchoring. Recent research shows that making the first offer typically yields better economic outcomes but also raises anxiety and lowers...
By Program on Negotiation (Harvard Law)
News•Feb 25, 2026
How to Deal with Cultural Differences in Negotiation
Cross‑cultural negotiations often stumble over differing communication norms, but understanding the dignity‑face‑honor framework can turn cultural variance into a strategic advantage. Researchers identify three prototypes—dignity (e.g., US, Canada), face (East Asia), and honor (Middle East, Latin America)—shaped by historical population...
By Program on Negotiation (Harvard Law)
News•Feb 25, 2026
Is Humor in Business Negotiation Ever Appropriate?
Harvard Business School professor Alison Wood Brooks explains that humor, when used strategically, can shift emotional tone, build trust, and improve negotiation outcomes. Research shows jokes that elicit genuine laughter signal confidence, competence, and higher status, while also fostering creativity...
By Program on Negotiation (Harvard Law)
News•Feb 24, 2026
Streaming Toward Win-Win Negotiation: Spotify Upgrades Its Negotiating Strategy
Spotify has shifted from confrontational royalty disputes to collaborative negotiations, exemplified by its 2023 royalty framework overhaul. The new model introduces a 1,000‑stream annual threshold, fraud penalties, and length requirements for non‑musical tracks, aiming to curb AI‑generated and low‑value content....
By Program on Negotiation (Harvard Law)
News•Feb 24, 2026
Why Negotiations Fail
Negotiations often fail for reasons beyond a dramatic impasse, including agreements that later cause regret, deals that crumble during execution, and partnerships that underperform despite being signed. The article outlines three failure modes: walking away from a better deal due...
By Program on Negotiation (Harvard Law)
News•Feb 24, 2026
Negotiation Skills: Which Negotiating Style Is Best?
The article contends that no single negotiating style dominates; research shows cooperative negotiators consistently produce more creative, value‑creating outcomes and report higher satisfaction. However, pure cooperation can leave value on the table, while aggressive hard‑bargaining risks relationships. The most effective...
By Program on Negotiation (Harvard Law)