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Slack – Blog

Slack – Blog

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Collaboration, productivity systems, and team practices

Recent Posts

Slack Feature Drop: Better Connections for Every Kind of Work
News•Mar 1, 2026

Slack Feature Drop: Better Connections for Every Kind of Work

Slack announced a February 2024 feature rollout that deepens AI‑data integration and streamlines real‑time collaboration. The Model Context Protocol (MCP) server is now generally available, allowing developers to connect AI assistants such as Claude, ChatGPT, Gemini, and Notion directly to Slack’s messaging, search, and canvas tools. At the same time, the Real‑Time Search API launches, delivering instant indexing of newly created workspace content for third‑party applications. Additional upgrades include semantic search for Pro plans, huddle preview, sidebar onboarding tasks, and enhanced admin utilities like custom connectors and bulk email updates.

By Slack – Blog
Project Management Software Guide for 2026
News•Feb 27, 2026

Project Management Software Guide for 2026

The guide outlines the 2026 landscape of project management software, emphasizing Slack’s role as a central communication hub that integrates with a curated list of top-rated tools. It categorizes solutions by function—communication‑centered, task/workflow, Agile/Scrum, Gantt, specialized, and all‑in‑one platforms—and highlights...

By Slack – Blog
The Best Slackbot Prompts for Customer Service Teams
News•Feb 26, 2026

The Best Slackbot Prompts for Customer Service Teams

Slackbot, Slack’s AI-powered assistant, now integrates with Service Cloud to surface case data, knowledge articles, and team conversations directly within Slack. Early metrics show 96% user satisfaction, 138,000 hours saved each week, and $6.4 million in productivity value. The tool enables agents...

By Slack – Blog
Five Essential Communication Channels in the Workplace
News•Feb 23, 2026

Five Essential Communication Channels in the Workplace

The article outlines five core workplace communication channels—instant messaging, email, video conferencing, collaborative platforms, and multimedia—and explains how each supports different workflow needs. It emphasizes the importance of matching the channel to the message’s urgency, audience, and complexity, especially for...

By Slack – Blog
Meet Slackbot: Your Personal AI Agent for Work
News•Feb 13, 2026

Meet Slackbot: Your Personal AI Agent for Work

Slack announced Slackbot, a personal AI agent embedded directly in Slack for every employee, without any installation or training. Leveraging the platform’s native context—messages, files, permissions—the bot can synthesize information, draft content, and analyze documents in seconds. Early users report...

By Slack – Blog
AI in Slack: Work Faster and Smarter, Right Where You Are
News•Feb 13, 2026

AI in Slack: Work Faster and Smarter, Right Where You Are

Slack unveiled a suite of AI‑powered tools designed to live inside its collaboration platform, including a personalized Slackbot companion, enterprise‑wide contextual search, and native AI features for summarizing, translating, and drafting content. The new Slackbot, slated for early‑2026 general availability,...

By Slack – Blog
How to Stay Organized at Work: Tips, Tricks, and Tools
News•Feb 13, 2026

How to Stay Organized at Work: Tips, Tricks, and Tools

Digital clutter erodes productivity, but a disciplined workflow backed by a work operating system such as Slack can restore efficiency. The piece outlines nine actionable tactics—from Eisenhower‑matrix prioritization and centralized Slack channels to visual Kanban boards and consistent file‑naming. By...

By Slack – Blog
Why We’ve Built the Future of CRM in Slack
News•Feb 12, 2026

Why We’ve Built the Future of CRM in Slack

Salesforce is embedding its CRM directly into Slack, creating a unified workspace where customer data and real‑time conversation coexist. The integration leverages AI agents, including the new Slackbot, to read both structured records and chat context, enabling automatic updates, risk...

By Slack – Blog