389. Why Smart Capital Is Still Betting on Office with Mike McDonald, JLL Capital Markets

The TreppWire Podcast: A Commercial Real Estate Show

389. Why Smart Capital Is Still Betting on Office with Mike McDonald, JLL Capital Markets

The TreppWire Podcast: A Commercial Real Estate ShowApr 14, 2026

Why It Matters

Understanding the nuanced performance of office assets is critical as investors reassess portfolios post‑COVID and seek higher returns in a shifting CRE landscape. The tiered framework offers a replicable tool for identifying resilient office properties, making the episode especially relevant for capital‑market professionals and institutional investors looking to capitalize on emerging opportunities.

Key Takeaways

  • Office tiering system clarifies asset quality for investors.
  • Institutional capital shifting from office to industrial and multifamily.
  • High‑quality office assets offer cap‑rate compression upside.
  • Under‑occupied offices present operational value‑add opportunities.
  • New office development needed in growth markets.

Pulse Analysis

Mike McDonald’s career mirrors the office market’s rise from a niche asset to a core component of institutional portfolios. After the mid‑1990s REIT boom, pension funds poured billions into office, driving cap‑rate compression and record valuations through 2019. COVID‑19 disrupted that trajectory, prompting a sharp reallocation: office fell from roughly 35‑38% of core allocations to about 15%, while industrial (rebranded as logistics) and multifamily (living) surged. This shift forced investors to reassess data and narrative around office space.

At JLL, McDonald helped launch a four‑tier classification covering the top 20 MSAs, separating premium post‑2015 buildings from older, lower‑quality stock. The tiering replaces vague class A‑B‑C labels with objective metrics, enabling clients to slice the market and pinpoint where true value resides. Competitors have begun adopting similar frameworks, confirming its market‑changing impact. By quantifying quality, occupancy, and tenant credit, the system provides a clearer risk‑adjusted view, countering the negative perception that office is a dying asset.

McDonald’s investment thesis hinges on three prongs: acquire tier‑one and tier‑two assets at dislocated cap rates and profit from future compression as capital returns; execute value‑add strategies on under‑occupied, lower‑tier properties to boost cash flow and stabilize tenancy; and pursue selective new development in growth markets where supply remains constrained. He argues that, unlike industrial and multifamily—now priced near perfection—office offers the greatest alpha potential over the next five years. For savvy capital providers, data‑driven office investments could generate outsized returns while reshaping the sector’s long‑term outlook.

Episode Description

In this special guest episode of The TreppWire Podcast, we sit down with Mike McDonald, Senior Managing Director of JLL Capital Markets, Americas, to unpack the current reality and outlook of the U.S. office real estate market. Mike shares his career journey, from managing boutique firms to co-leading JLL’s national office investment platform, and offers a 25-year perspective on how office real estate has evolved, particularly in the wake of COVID-19. He explains why traditional Class A and Class B labels no longer tell the full story and how JLL’s new tiering system better evaluates office assets based on quality, location, and vintage. Despite the challenges facing the sector, Mike remains bullish on office investment, and he walks through his three core investment strategies. We also highlight opportunity-rich markets such as Dallas and Austin and discuss AI’s impact on the sector. Tune in now.

Episode Notes

Background & Start in the Industry (1:18)

Office Sector Evolution (3:08)

Three Strategies for Investing in the Office Sector (14:36)

Market Trends & Cycles: 2023 to Today (23:28)

Opportunities in Dallas and Austin (26:54)

AI's impact on the Office Sector (36:47)

Betting on Office (40:54)

Closing Thoughts (45:27)

Questions or comments? Contact us at podcast@trepp.com.

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Show Notes

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