Supply Chain

Episode 2 | Supply Chain Podcast: Rob Turner on Deliveroo Strategy

SupplyChainDigital
SupplyChainDigital•May 7, 2026

Why It Matters

Turner’s experience illustrates how integrated, digitally‑driven procurement can accelerate value creation after major acquisitions, offering a roadmap for supply‑chain leaders navigating similar transformations.

Key Takeaways

  • •Rob Turner now oversees global procurement for DoorDash‑Deliveroo group.
  • •Focus on integrating three procurement entities into a unified function.
  • •Advocates rapid change, challenging resistance, and continuous improvement.
  • •Led Deliveroo’s Kooper digital procurement overhaul, driving cost savings.
  • •Encourages team reflection but admits personal reflection time is limited.

Summary

The Supply Chain Digital podcast features Rob Turner, now responsible for global procurement across the DoorDash‑Deliveroo portfolio following DoorDash’s acquisition of Deliveroo. Turner discusses the massive integration task of harmonizing three distinct procurement organizations into a single, efficient operation.

Turner draws on 25 years of experience—from food‑science studies to manufacturing at PepsiCo and senior CPO roles—highlighting his track record of leading procurement transformations. He emphasizes a hands‑on, curiosity‑driven approach, rapid‑change mindset, and the need to push through resistance. Notably, he led Deliveroo’s Kooper digital procurement platform rollout, delivering significant cost reductions while embedding technology across the supply chain.

A recurring theme is Turner’s love of challenge: “I get bored when there’s no resistance; I thrive taking teams to a new perspective.” He recounts childhood fascination with how things work, translating that into a relentless quest for better processes. While he pushes continuous improvement, he admits limited personal time for formal reflection, relying on team feedback to assess outcomes.

For procurement leaders, Turner’s insights underscore the criticality of swift, technology‑enabled integration after M&A activity, the value of a change‑focused culture, and the balance between relentless execution and structured reflection to sustain long‑term performance.

Original Description

The evolution of procurement from a back-office function to a strategic powerhouse requires a unique blend of curiosity and technical rigor. In the second episode of the Supply Chain Podcast, host Aaron McMillan sits down with Rob Turner, Director of Procurement and Supply Chain at Deliveroo (now part of the DoorDash group), to discuss his twenty-five-year journey through the industry. From his early days in manufacturing at PepsiCo to leading high-stakes digital transformations, Turner shares his philosophy on why standing still is never an option for modern leaders.
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