Five9
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Performance
About Five9
Five9 is a cloud-based contact center and customer experience platform that helps organizations manage omnichannel customer interactions at scale. Headquartered in San Ramon, California, the company serves customers globally with AI-enabled agents, agent assist, and workflow automation to streamline inbound, outbound, and digital engagement across multiple channels. Five9 emphasizes trusted partnerships, extensive CX and AI capabilities, and open integrations to support transformation across industries. The company has been recognized in industry analyses such as Gartner Magic Quadrant for CCaaS and offers pricing, demos, and resources on its multilingual site.
Recent News
CallTower Announces Strategic Investment From Court Square Capital Partners
Five9 Names Jay Lee Chief Marketing and Growth Officer to Drive AI‑Powered B2B Demand
Five9 Installs New CEO, CMO, and CPO to Accelerate AI‑Driven CX Strategy
Five9 Named to Newsweek’s 2026 Greatest Workplaces for Culture, Belonging & Community
The Contact Center Is Dead: Long Live the Operations Layer
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2026 CRM Top 100
Five9 Launches Spotlight for AI Insights, Adding Custom Metrics to SaaS Analytics
Five9 Expands Fusion Partner Program to Broaden Open‑Platform CX Ecosystem
ServiceNow and Five9 Launch AI‑Powered Platform to Merge Employee and Customer Service
Five9 Names Jay Lee CMO to Accelerate AI‑Driven Customer Experience Strategy
How Does Agentic AI Adapt to Changing Security Needs?
Five9 Appoints AI Veteran Amit Mathradas as CEO to Accelerate Growth
Five9 Acquires Inference Solutions to Boost AI Virtual‑Agent Platform for Legal Services
VoiceRun Nabs $5.5M to Build a Voice Agent Factory
Five9 Earns Spot on Newsweek’s 2026 America’s Greatest Workplaces for Culture, Belonging & Community
Listening, Adapting and Earning Loyalty: How Retailers Can Win Customers in a More Intentional Economy
Five9’s Epic Toolbox Integration Enables Hyper-Personalized Patient Care
Five9 Research Shows Human‑Centric AI and Smarter Service Design Crucial for Sales Success
Five9 Expands Fusion Platform with AI Ties to ServiceNow, Google Cloud and Salesforce
ServiceNow and Five9 Unveil AI‑Powered CX Suite to Boost B2B Revenue
Five9 President Sells $147K in Stock via 10b5‑1 Plan Amid 49% Share Decline
Erik Nierenberg Joins Invictus Growth Partners as a Partner
Five9 Expands Fusion Partner Program to Broaden Open CX Platform
Five9 Acquires Inference Solutions to Boost AI Virtual‑Agent Platform for Legal Services
Five9 Appoints Jay Lee as Chief Marketing and Growth Officer to Unify GTM and Revenue Strategy
Recent Deals
No recent deals for this company.
