Freshworks
FRSH
Performance
About Freshworks
Freshworks provides enterprise-grade, AI-assisted service software to deliver exceptional customer and employee experiences. The company offers a suite of products for IT service management and customer service, including IT helpdesk, customer support, and AI-powered agents, with a global customer base. Its solutions are positioned to simplify complex workflows and accelerate resolution times for organizations of varying sizes. Freshworks operates internationally, serving 75,000+ businesses worldwide with a focus on easing service delivery and improving customer engagement.
Recent News
5 Ways to Use AI when Your Budget Is Tight
The Contact Center Is Dead: Long Live the Operations Layer
Freshworks Expands Freshservice with Continuous Discovery and Dependency Mapping for IT Asset Management
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2026 CRM Top 100
The 5 AI Features CIOs Should Demand of ITSMs in 2026
The Future of IT Service Delivery Is Built on AI and Automation
Why We Invested in Rocketlane
IT Collaboration Startup Support Fusion Raises $1 Million Pre-Seed for Offshore Ambitions
Rocketlane Raises $60M Series C to Accelerate AI‑Driven Project Delivery
ScyllaDB Releases Integrated Vector Search: 1B Vectors with 2ms P99s and 250K QPS Throughput
Freshworks to Host Webinar on Tackling IT Complexity in the Age of AI
Palo Alto Networks To Acquire AI Gateway Startup Portkey
ScyllaDB’s New Cloud Challenges DynamoDB Cost, Performance
Very Excited About Indian Market, Says Apple's Tim Cook
SG Americas Securities LLC Acquires 63,731 Shares of Freshworks Inc. $FRSH
Freshworks Launches Freddy AI Agent Studio and MCP Gateway for Freshservice
The 8 Best ServiceNow Alternatives in 2026
Freshworks Shifts to Employee‑Experience Focus, Lifts 2028 Revenue Goal Above $1.3 B
Outsourcing IT Support: Benefits, Risks, and Smart Next Steps
Kapture CX Appoints Nachiket Pathki as VP to Drive Global Expansion
Why Freshworks Is Laying Off 11% of Its Workforce as AI Takes over the Majority of Coding Work
Freshworks Leans on Partner Flywheel to Unlock Mid-Market Opportunity at Scale
Software Budgets Are Being Wasted on Over-Engineered IT Tools
How You.com 10x’d MQLs with Multithreaded Marketing
What’s the State of the Enterprise B2B Buyer?
Freshworks Is Cutting 500 Jobs as AI Writes More than Half Its Code
Freshworks Hires Kuntal Vahalia to Head Channel Strategy as EX ARR Tops $500M
SaasRise CEO Mastermind Recaps for the Week of November 16-20, 2025
PDQ Provides MSP-Focused Endpoint Management Capabilities?
End-to-End Platforms Unify Customer Experience, ISG Says
Anthropic Hits $965B Valuation; AI Complexity Plagues Indian Companies
The Capabilities CIOs Should Demand From IT Asset Management Software in 2026
Apple’s Camera-Equipped AirPods Reportedly Reach Late-Stage Testing
Freshworks (NASDAQ:FRSH) Upgraded to “Buy” At Wall Street Zen
Bedrock Robotics Raises $270 Million in Series B Funding to Accelerate the Future of Autonomous Construction
PDQ Appoints Emily Glass and Shaun Clowes to Board of Directors to Support Next Phase of Growth
Freshworks CEO Dennis Woodside Calls for Certainty Amid Tariffs, Wars and AI Surge
Freshworks Launches Freddy AI Agent Studio to Automate Enterprise IT, HR, Finance
Freshworks Is Capturing the Mid-Market - but Can It Evolve From Workflow Automation to AI Governance?
Risotto Raises $10M Seed to Use AI to Make Ticketing Systems Easier to Use
DerivateX Study Finds B2B SaaS Companies Are Invisible to AI-Assisted Buyers
Freshworks Unveils AI Agent Studio in Freshservice to Unlock Service Transformation that Drives Compounding Business Growth
PDQ Debuts Updates to Improve Visibility, Organization, and IT Workflows
Sierra Acquires YC‑Backed AI Startup Fragment to Boost European Customer‑Service Platform
Atlassian Team ’26: The New Logic Of Work
Freshworks Beats Q1 2026 Forecast, Posts 16% Revenue Rise and 27% EX ARR Growth
Erik Nierenberg Joins Invictus Growth Partners as a Partner