Freshworks
FRSH
Performance
About Freshworks
Freshworks provides enterprise-grade, AI-assisted service software to deliver exceptional customer and employee experiences. The company offers a suite of products for IT service management and customer service, including IT helpdesk, customer support, and AI-powered agents, with a global customer base. Its solutions are positioned to simplify complex workflows and accelerate resolution times for organizations of varying sizes. Freshworks operates internationally, serving 75,000+ businesses worldwide with a focus on easing service delivery and improving customer engagement.
Recent News
5 Ways to Use AI when Your Budget Is Tight
The Contact Center Is Dead: Long Live the Operations Layer
Freshworks Expands Freshservice with Continuous Discovery and Dependency Mapping for IT Asset Management
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2026 CRM Top 100
The 5 AI Features CIOs Should Demand of ITSMs in 2026
Why We Invested in Rocketlane
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Rocketlane Raises $60M Series C to Accelerate AI‑Driven Project Delivery
ScyllaDB Releases Integrated Vector Search: 1B Vectors with 2ms P99s and 250K QPS Throughput
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SG Americas Securities LLC Acquires 63,731 Shares of Freshworks Inc. $FRSH
Outsourcing IT Support: Benefits, Risks, and Smart Next Steps
Software Budgets Are Being Wasted on Over-Engineered IT Tools
How You.com 10x’d MQLs with Multithreaded Marketing
What’s the State of the Enterprise B2B Buyer?
Freshworks Hires Kuntal Vahalia to Head Channel Strategy as EX ARR Tops $500M
SaasRise CEO Mastermind Recaps for the Week of November 16-20, 2025
The Capabilities CIOs Should Demand From IT Asset Management Software in 2026
Freshworks (NASDAQ:FRSH) Upgraded to “Buy” At Wall Street Zen
Bedrock Robotics Raises $270 Million in Series B Funding to Accelerate the Future of Autonomous Construction
Freshworks Is Capturing the Mid-Market - but Can It Evolve From Workflow Automation to AI Governance?
Risotto Raises $10M Seed to Use AI to Make Ticketing Systems Easier to Use
Erik Nierenberg Joins Invictus Growth Partners as a Partner