Genesys
About Genesys
Genesys is a leading provider of omnichannel customer experience and contact center solutions. Its AI-powered CX platform connects people, systems, data and AI to orchestrate customer and employee experiences across channels, helping organizations in many industries improve loyalty, growth and operational efficiency. Headquartered in the United States with a global presence, Genesys serves thousands of companies in over 100 countries and offers products like Genesys Cloud CX and related workforce engagement and digital engagement capabilities.
Recent News
CallTower Announces Strategic Investment From Court Square Capital Partners
Five9 Names Jay Lee Chief Marketing and Growth Officer to Drive AI‑Powered B2B Demand
Five9 Installs New CEO, CMO, and CPO to Accelerate AI‑Driven CX Strategy
The Contact Center Is Dead: Long Live the Operations Layer
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2026 CRM Top 100
Five9 Launches Spotlight for AI Insights, Adding Custom Metrics to SaaS Analytics
Qualtrics X4 - New CEO Jason Maynard Declares the Insight Gap Closed, and Sets Sights on Driving Outcomes
Five9 Names Jay Lee CMO to Accelerate AI‑Driven Customer Experience Strategy
Five9 Appoints AI Veteran Amit Mathradas as CEO to Accelerate Growth
Business Services Platform SILA Raises $100M From Permira
Five9 Earns Spot on Newsweek’s 2026 America’s Greatest Workplaces for Culture, Belonging & Community
ServiceNow and Five9 Unveil AI‑Powered CX Suite to Boost B2B Revenue
Recent Deals
No recent deals for this company.
