NiCE
About NiCE
NiCE is a CX-focused AI platform provider offering intelligent customer-service automation and orchestration across enterprise contact centers. The company markets an enterprise AI platform for automating service journeys, augmenting human agents, and delivering scalable, AI-driven customer experiences through modules like AI Agents, Experience Optimization, knowledge management, and workflow orchestration. Its solutions span omnichannel routing, proactive engagement, and workforce augmentation, with a global footprint and emphasis on security, governance, and integrations. NiCE positions itself as a leader in AI-first customer experience, serving industries such as financial services, healthcare, retail, government, and more.
Recent News
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Five9 Names Jay Lee CMO to Accelerate AI‑Driven Customer Experience Strategy
Five9 Appoints AI Veteran Amit Mathradas as CEO to Accelerate Growth
Five9 Earns Spot on Newsweek’s 2026 America’s Greatest Workplaces for Culture, Belonging & Community
Conversational AI & Customer Experience Summit Singapore 2026
Five9 Names Former Nintex CEO Amit Mathradas as New Chief Executive
Recent Deals
No recent deals for this company.
