Parloa

About Parloa

Parloa is an AI agent management platform for contact centers that orchestrates the lifecycle of AI agents to handle high-volume, high-stakes customer interactions. The platform enables design, testing, scaling, security, and integrations to automate conversations across multiple channels, improving speed, accuracy, and consistency as businesses grow. It targets industries such as financial services, utilities, ecommerce and retail, healthcare, media and entertainment, and information technology, providing solutions for scheduling, refunds, order inquiries, and support workflows. Based on its messaging and resources, Parloa positions itself as a global solution for scalable, compliant, and customer-centric contact center operations.