Why Hospitality Skills Matter: First Impression | Trailer Season 2
Hospitality education at EHL emphasizes hands‑on experience over classroom theory. Students engage in real‑world projects, high‑pressure events, and student‑run committees, developing communication, adaptability, leadership, and emotional intelligence. The new trailer for Season 2 showcases how these immersive practices shape future hospitality leaders. First impressions, the series argues, are the pivotal moment that defines guest experience.
The Future of Food: Why Culinary Creativity and Emotion Belong at the Table
The video features a conversation with a trained German chef‑researcher at EHL, who has pioneered the academic field of “culinary creativity.” He argues that food is more than nutrition or visual appeal; it is a conduit for emotion, personal history,...
Why Hospitality Skills Matter: First Impression | Trailer Season 2
The new trailer for "Why Hospitality Skills Matter" spotlights EHL Hospitality Business School’s hands‑on training model. It emphasizes that first impressions in hospitality hinge on communication, adaptability, leadership, and emotional intelligence, all honed through real‑world projects and high‑pressure events. The...
Why Hospitality Skills Matter: Learning Beyond the Classroom at EHL | Student Experience (S2E1)
The video showcases how EHL blends classroom instruction with real‑world hospitality training, emphasizing student‑led committees, industry‑backed projects, and a campus built for interaction. Cinzia Torriani, a final‑year student, explains that the International Advisory Board event and the annual Fête Universelle...
AI in Hospitality: Why Technology Should Support - Not Replace - Human Service | EHL
The video features an EHL professor discussing how artificial intelligence should serve as a backstage tool that enhances, rather than replaces, the front‑stage human service that defines hospitality. He outlines AI’s evolution from rule‑based systems to generative models that now...
Luxury Hospitality Management - From Luxury Management to Hospitality
Clement Espinasse, a 25‑year‑old master’s student at the International University of Monaco, recounts a pivotal visit to a Michelin‑rated restaurant hosted by the École hôtelière de Lausanne (EHL). The experience served as a bridge between his luxury‑management background and the...
Future of Travel Leadership | Achim Schmitt & Hotelplan CEO Laura Meyer
Laura Meyer, CEO of Hotelplan Group – Switzerland’s largest travel company – joins EHL to discuss how the industry’s rapid transformation reshapes executive priorities. She outlines her dual role on tourism boards and advisory councils, emphasizing that today’s travel leaders...
Why Human Connection Is the Future of Luxury Experiences | Grégoire Blanche | Cartier X EHL
The video outlines Cartier’s strategic shift toward embedding human connection at the core of luxury experiences, announcing a partnership with the École hôtelière de Lausanne (EHL) to develop a dedicated curriculum on experience design. Cartier argues that today’s affluent consumers crave...
Hospitality Is Changing - A Conversation with Jonathan Stent-Torriani, Newrest
In a recent EHL conversation, Jonathan Stent‑Torriani, chairman‑non‑executive of Newrest, discussed how hospitality is being reshaped by shifting consumer habits and the company’s rapid global expansion. He noted that travelers now book trips and hotels at the last minute, forcing operators...