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Kyle Poyar

Kyle Poyar

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🐺🐰🐿🐥がチョアな人です🤚

Recent Posts

Figma Monetizes AI Credits, Boosting Stock Surge
Social•Feb 20, 2026

Figma Monetizes AI Credits, Boosting Stock Surge

Figma is a rare bright spot amidst the SaaSpocalypse. The driver: a new AI monetization strategy that sent the stock price surging. Let's get into it. 1. Figma introduced an AI credit model last December, but they didn't actually enforce it. Credits were allocated at the user-level with free users getting 500 per month ($12 worth) and enterprise full seats getting 4,200 per month ($100 worth). 2. They introduced usage tracking for both individual users & for admins, and saw a "power law" distribution in AI consumption. Figma says that 75% of paid customers w/ $10k+ in ARR are consuming AI credits on a weekly basis. A subset of users are already exceeding Figma's limits (even though these aren't being enforced). 3. Figma will start enforcing credit limits on March 18th & will let customers start to buy credits on March 11th. These will initially be usage-based subscriptions with prices starting at $120/mo for 5,000 credits (aka $0.024 per credit). Some AI actions, like a background removal, cost few credits. Others, like generating an image w/ Gemini 3 Pro, cost up to 25 credits (aka $0.60 each). Credit pricing is a bit of a Frankenstein-blend of work-based pricing (they charge for the work delivered by AI) and cost-based pricing. The same AI action could range from 5 to 25 credits depending on which LLM the user selects. 4. Credits aren't replacing seat-based pricing. If anything, they'll help Figma sell more seats. Figma's Dev & Collab seats come with 500 credits per month. But folks can upgrade to a full seat to unlock up to 4,200 credits per month. Paradoxically, charging for AI credits will help Figma sell more full seat licenses. 5. Pay-as-you-go pricing for AI credits is coming in Q2. These will be priced at a 20% premium, nudging customers to buy a usage-based subscription (but not overly penalizing PAYG customers). This won't be predictable "ARR", but will allow for bursts in AI usage. 6. Beware of the fine-print, which I suspect will make Figma $$. - Credits are assigned to an individual user (they aren't shared) - They reset each month (no rollovers) - They don't necessarily tell you how many credits you'll consume *before* you run an action (although it is shown after each action) --- This is a smart path to AI monetization that protects Figma's core biz while unlocking revenue upside. But we'll if customers like it as much as investors do come March 🍿 --- 🎁 Get more insights on AI monetization by subscribing to Growth Unhinged , my weekly newsletter read by 80k+ B2B operators: https://lnkd.in/exTbjKaM

By Kyle Poyar
Create an AI‑Powered CRM in Just 20 Minutes
Social•Jan 21, 2026

Create an AI‑Powered CRM in Just 20 Minutes

How to vibecode your own AI CRM in only 20 minutes with Claude ⤵️ We all need a personal CRM, whether we're managing sales, vendors, candidates, customers, investors, or partners. Yet most of us don't want to deal with the...

By Kyle Poyar
Revamp Seat Pricing: AI, Roles, Tiers, Credits
Social•Jan 20, 2026

Revamp Seat Pricing: AI, Roles, Tiers, Credits

You don't need to stop pricing per seat in the age of AI. But you (probably) need to make seat-based pricing work harder. Seven routes to consider: 1. Seats can be used by people OR AI agents. If AI agents are doing...

By Kyle Poyar
Craft Over AI: Mangomint’s High‑Touch Growth Model
Social•Jan 14, 2026

Craft Over AI: Mangomint’s High‑Touch Growth Model

Lately I’ve been thinking about how craft is the antidote to ubiquitous AI slop. Quality still matters, and it might even matter more than before when it’s easy to make something mid and hard to make something special. I’ve found...

By Kyle Poyar
Freemium Conversion Benchmarks: 3‑8% Good, 10‑25% Great
Social•Jan 8, 2026

Freemium Conversion Benchmarks: 3‑8% Good, 10‑25% Great

What's good free-to-paid conversion 👇 Back in 2023 I looked at data from 1,000+ products in what (I think) was the most in-depth product benchmarking survey to date. What I found: Freemium (self-serve) -- think: Canva 😊 Good = 3-5%...

By Kyle Poyar
Retention Drives Sustainable Growth; Low NRR Threatens Expansion
Social•Jan 6, 2026

Retention Drives Sustainable Growth; Low NRR Threatens Expansion

AI-native companies have been shattering growth records. The elephant in the room: what Cassie Young calls an impending "gross retention apocalypse". It becomes nearly impossible to sustain hypergrowth when you have a larger and larger install base that walks out...

By Kyle Poyar
Flexibility Over Credits: Salesforce Shifts to Employee‑Based AI Pricing
Social•Dec 30, 2025

Flexibility Over Credits: Salesforce Shifts to Employee‑Based AI Pricing

Many are predicting that 2026 will be the year of credit-based pricing. I think it'll also be the year of a backlash *against* credits. Salesforce makes a great case in point. They initially charged on a usage-based, per-conversation pricing model....

By Kyle Poyar
Intercom's AI Pivot Delivers 393% Growth, 30K Customers
Social•Dec 18, 2025

Intercom's AI Pivot Delivers 393% Growth, 30K Customers

The AI growth re-acceleration at Intercom is wild: 1. Fin went $1 to $12 million in a year -- more than a year ago. 2. On track to cross 30k paying customers by end of year. 3. Annualized growth is...

By Kyle Poyar
The Best Growth Tactics of 2025
Blog•Dec 17, 2025

The Best Growth Tactics of 2025

The episode distills the top growth experiments of 2025, revealing that outbound/ABM, partner ecosystems, and events/community dominate despite AI hype, while tactics span content, PLG, launches, and paid ads. Readers shared 50+ real‑world tactics—from LinkedIn engagement outreach and intent‑based ABM...

By Kyle Poyar
Four AI Agent Pricing Models, One Dominates Adoption
Social•Dec 11, 2025

Four AI Agent Pricing Models, One Dominates Adoption

Everyone seems to be talking about AI agents. The biggest problem not enough people are talking about: how to monetize & capture the value of them. Earlier this year Manny Medina (founder of Outreach & Paid ) analyzed patterns from...

By Kyle Poyar

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