Matt Heinz

Matt Heinz

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C‑Level Commitment Needed to Bridge AI Adoption Gap
SocialMar 31, 2026

C‑Level Commitment Needed to Bridge AI Adoption Gap

If you find yourself like so many organizations struggling with the growing gap between AI's potential and your actual, daily leverage of that potential, Gary Survis says you likely have one to three problems: 1️⃣ Your people are not business...

By Matt Heinz
Escalating Late Kills Deals and Trust
SocialMar 27, 2026

Escalating Late Kills Deals and Trust

Prompt for an AI agent with access to your CRM: I want to see all of the times our sale reps went over the buyer's head to the executive sponsor to "secure the deal". Please then pull the conversion/win rates...

By Matt Heinz
AI Enables Exponential, Not Just Incremental, Innovation
SocialMar 19, 2026

AI Enables Exponential, Not Just Incremental, Innovation

Reinventing the process with AI isn't enough. Sometimes we need to reimagine the solution entirely. In other words, separate process from outcome. Let's say you need to get to Chicago. Adding a couple more horses to your stagecoach is irrelevant...

By Matt Heinz
LLMs Remix Existing Ideas; True Innovation Remains Human
SocialMar 18, 2026

LLMs Remix Existing Ideas; True Innovation Remains Human

What you think are new ideas from your LLM aren't actually new. They may be new "to you", but they're actually someone else's ideas that the LLM was able to access and communicate back with mind-melting speed. Even when your...

By Matt Heinz
Using AI Fuels Optimism; Fear Stems From Avoidance
SocialMar 15, 2026

Using AI Fuels Optimism; Fear Stems From Avoidance

I've noticed lately that the people most afraid AI is going to take their job and disrupt their earning potential have spent the least amount of time actually using AI. And those using AI more and more tend to be...

By Matt Heinz
Churn Reveals Trust Gaps—Identify and Repair Them
SocialMar 10, 2026

Churn Reveals Trust Gaps—Identify and Repair Them

Churn is about trust. A lack of trust, more specifically. If a customer fails to continue, it means they lack trust in you, in themselves and/or the future. Figure out where the trust break specifically lies, that's how you save...

By Matt Heinz
Great AI Won’t Save Poor Customer Journeys
SocialMar 6, 2026

Great AI Won’t Save Poor Customer Journeys

Today's reminder that, even in the age of AI, marketing still matters. In my exuberance over the launch of ChatGPT 5.4 yesterday, I hit a usage limit. But instead of using this as an upsell opportunity, I got the below...

By Matt Heinz
Stop Delaying AI: Start Small, Involve Legal, Gain Time
SocialFeb 24, 2026

Stop Delaying AI: Start Small, Involve Legal, Gain Time

I continue to hear from companies and marketing teams that are reticent to lean in holistically on the AI opportunity. So here I've parsed the most common push-backs as well as how I respond to each. 1️⃣ “We don’t have...

By Matt Heinz
Leverage AI to Power Through Afternoon Energy Slumps
SocialFeb 23, 2026

Leverage AI to Power Through Afternoon Energy Slumps

I know how my energy levels typically vary through the workday. High energy in the morning, low energy in the early afternoon, a bit of a "comeback" late afternoon. In the past I've stacked up "easy" tasks for that early...

By Matt Heinz
Pre‑filled LLM Prompts Drive Smarter Brand Traffic
SocialFeb 20, 2026

Pre‑filled LLM Prompts Drive Smarter Brand Traffic

Most marketers right now are trying to figure out how to get the LLMs to send them more Web traffic. Maybe the pro move is to do the opposite. Check out what Amplemarket HQ is doing. And when you press...

By Matt Heinz
Buyer Enablement Must Be Core, Not Afterthought
SocialFeb 18, 2026

Buyer Enablement Must Be Core, Not Afterthought

When I surveyed last week how marketing teams define their focus in support of sales, here’s how it broke down: • Brand and awareness primarily — 3% • Brand + pipeline generation — 32% • Those + lead-to-opportunity conversion —...

By Matt Heinz
AI Frees Us to Think, Not Just Do
SocialFeb 15, 2026

AI Frees Us to Think, Not Just Do

So, that viral post that says 50 percent of white-collar jobs will be gone in five years or less actually...has me really excited about the future. I've always enjoyed rolling up my sleeves, getting work done. But the real value...

By Matt Heinz
Exclusive AI Dinner: CMOs & Ops Leaders Share Real Insights
SocialFeb 7, 2026

Exclusive AI Dinner: CMOs & Ops Leaders Share Real Insights

Sharing this for my friends Mike Rizzo and Nish Patel . They're hosting an executive dinner series in March for CMOs and Marketing Ops leaders. The premise: get CMOs and their MOps counterparts in the same room for an honest...

By Matt Heinz
Personal AI Hackathons Spark Creativity and Faster Workflows
SocialFeb 6, 2026

Personal AI Hackathons Spark Creativity and Faster Workflows

One of my favorite tricks to get marketing teams more comfortable with AI workflows culminates in an AI Talent Show. Start with a hackathon of sorts, but allow people to create something that supports a personal interest. Ask them to...

By Matt Heinz
Revenue Marketing VP Replaces Demand Generation as B2B Priority
SocialFeb 3, 2026

Revenue Marketing VP Replaces Demand Generation as B2B Priority

The hottest job in B2B marketing right now is the VP of Revenue Marketing. Two years ago this would have been VP of Demand Generation. In just the past week I've talked to four CMOs who are prioritizing a VP...

By Matt Heinz
Keep SKO Momentum Alive with Guides and Accountability
SocialJan 27, 2026

Keep SKO Momentum Alive with Guides and Accountability

You put so much time, money and effort into your sales kick-off. How long after everyone goes home does it take for the after-glow to wear off? And more important than after-glow, is everyone staying accountable to what they were...

By Matt Heinz
Validate Market Size Before Setting Growth Targets
SocialJan 20, 2026

Validate Market Size Before Setting Growth Targets

You can't begin to agree on what # to hit unless you understand the market you're in. You can make a spreadsheet say anything. And of course your investors want double-digit growth this year. Will your market allow it? Is...

By Matt Heinz
Swap Resolutions for Habits: Discipline Drives Success
SocialJan 15, 2026

Swap Resolutions for Habits: Discipline Drives Success

Instead of resolutions this year, I'm focused on habits. I don't often control the outcome, but I absolutely control the work, discipline and regularity of how I get there. This year I have four things in mind: 1️⃣ Health I...

By Matt Heinz
AISDR Fails Without Strategy, Training, and Tailored Messaging
SocialJan 14, 2026

AISDR Fails Without Strategy, Training, and Tailored Messaging

Seven reasons why your AISDR pilot may have failed: 1️⃣ The playbooks and workflows were never developed and tested to begin with Technology is only as good as the strategy and processes built to enable it. Your AISDR tool isn't...

By Matt Heinz
Build Business Pipelines Like Making Genuine Friendships
SocialJan 13, 2026

Build Business Pipelines Like Making Genuine Friendships

The process of building pipeline and winning new business is very similar to making a new friend. You typically don't just cold call someone in your neighborhood and ask if they want to get beers. But, if you're motivated, you...

By Matt Heinz
Five Unpopular B2B GTM Predictions Threaten 2026
SocialJan 8, 2026

Five Unpopular B2B GTM Predictions Threaten 2026

And now for five WILDLY unpopular predictions for B2B GTM in 2026: 1️⃣ More heads of marketing will report to the CRO 2️⃣ Brand investments will increase, but will ultimately be judged on short-term pipeline impact creating more marketing ROI...

By Matt Heinz
Hands‑On AI Workshop Drives Sticky GTM Adoption
SocialJan 7, 2026

Hands‑On AI Workshop Drives Sticky GTM Adoption

The most valuable use of time with your team, in person, at your upcoming SKO/RKO is a hands-on AI workshop. Not an "art of the possible" presentation, not a theoretical or even "here's what others have done" discussion. Think of...

By Matt Heinz
Human Partners Amplify System Success in AI Era
SocialDec 16, 2025

Human Partners Amplify System Success in AI Era

This is an appreciation post for Fred Jentgen . Adopting EOS as our company's operating system has been absolutely instrumental to our growth and success over the past four years. And there's no way we'd have the confidence, consistency and...

By Matt Heinz
Focus Attribution on Predictable Outcomes via Marginal Gains
SocialDec 2, 2025

Focus Attribution on Predictable Outcomes via Marginal Gains

Who knew that a book about hospitality and a British cycling coach could give us a better approach to attribution and performance improvement. For too long we've been thinking about attribution wrong, two ways. First, it's not about who gets...

By Matt Heinz
Demand Gen Hits Targets Amid Rising ROI Pressure
SocialNov 25, 2025

Demand Gen Hits Targets Amid Rising ROI Pressure

Most demand gen teams are hitting their numbers. But the pressure is only going up. From the 9th annual State of Demand Gen 2025 research Activate is unveiling next Thursday: 👍 70% of teams say they have met or beat...

By Matt Heinz
Boost Pipeline Efficiency and Predictability for 2026
SocialNov 19, 2025

Boost Pipeline Efficiency and Predictability for 2026

I've heard it called Proof Velocity as well as Speed to Confidence. Either way, there are insights in this report that will help you accelerate pipeline efficiency and predictability in 2026. Thanks again to Braydan Young and the team at...

By Matt Heinz
CXOs Demand AI That Delivers Tangible GTM Results
SocialNov 11, 2025

CXOs Demand AI That Delivers Tangible GTM Results

I asked 100+ CXOs what they want to learn from each other, and three themes came up again and again. Tomorrow I'm moderating the Executive Experience as part of 6sense 's Breakthrough conference. We have a full afternoon with ~125...

By Matt Heinz
Profit by Building the Infrastructure Behind Every Boom
SocialNov 4, 2025

Profit by Building the Infrastructure Behind Every Boom

There's money to be made with whatever today's "big thing" is. There's often just as much money for those that figure out how to support the big thing. The gold boom of 1849, for example. A few people struck it...

By Matt Heinz
AI Cuts Marketing Cycle Times Tenfold, Slashes Costs
SocialOct 23, 2025

AI Cuts Marketing Cycle Times Tenfold, Slashes Costs

Most if not all marketing leaders agree AI belongs in their GTM engine. So why aren't more companies and GTM teams farther ahead in integration and impact? The sticking point isn’t always why—it’s also where, how, and knowing what KPIS...

By Matt Heinz
CMOs Quantify Brand Impact with Awareness, SEO, Sentiment Metrics
SocialOct 21, 2025

CMOs Quantify Brand Impact with Awareness, SEO, Sentiment Metrics

Brand conversations, especially in earlier-stage B2B organizations, get stuck when we treat “brand” as a fuzzy idea instead of a measurable driver of pipeline. We covered brand and demand, working together, in last week's CMO Coffee Talk sessions. And we...

By Matt Heinz
Unexpected Sustainability Links Across Jeans, Data Centers, Construction, Waymo
SocialOct 20, 2025

Unexpected Sustainability Links Across Jeans, Data Centers, Construction, Waymo

What do Levi Jeans, data centers, the construction industry and dirty Waymo cars have in common? Turns out quite a bit! Check out this snippet from last Friday's Coffee with Brent Adamson and Matt episode.

By Matt Heinz
Align Brand and Demand: Balance Logic, Campaign Mindset, KPIs
SocialOct 17, 2025

Align Brand and Demand: Balance Logic, Campaign Mindset, KPIs

Three reminders about brand and demand in B2B: and vs or, campaign mentality and the importance of KPIs and narratives together.

By Matt Heinz
AI Enhances Human Creativity and Boosts Event Value
SocialOct 15, 2025

AI Enhances Human Creativity and Boosts Event Value

Whirlwind trip to #Dreamforce25 this week, amazing to get time with friends, hang at 6sense 's #Club6 , talk agentic marketing with CMOs at the Qualified breakfast, then hang with the one and only Brent Adamson at his book signing....

By Matt Heinz