R “Ray” Wang

R “Ray” Wang

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Founder & Principal Analyst, Constellation Research; enterprise software/AI

Closing the Insight‑Action Gap Boosts Deal Velocity
SocialMay 3, 2026

Closing the Insight‑Action Gap Boosts Deal Velocity

MyPOV: The gap between revenue insight and action is where deals stall. @Clari + @Salesloft just closed it. @CR_MSchneider with the hot take on their platform integration and new MCP server. Read more here: https://t.co/LMsf37cTul

By R “Ray” Wang
CRM Isn't Dead: New MarTech Moves Redefine AI Strategy
SocialMay 3, 2026

CRM Isn't Dead: New MarTech Moves Redefine AI Strategy

MyPOV: CRM is as dead as instant coffee and paper. Spoiler: it's not dead. @LizkMiller and @Holgermu unpack CRM, @canva 's stealth #martech play, Oracle's agentic bets, and why Wall Street shouldn't define your AI strategy in CRTV Episode 128:...

By R “Ray” Wang
Apple Q2 Beats Estimates, Services Drive Growth
SocialMay 3, 2026

Apple Q2 Beats Estimates, Services Drive Growth

MyPOV: @Apple Q2 better than expected https://t.co/hfQfCC501U Apple reported better-than-expected fiscal Q2 results driven by services growth. Apple's product categories other than the iPhone also beat Wall Street estimates. @ldignan @constellationr

By R “Ray” Wang
Copilot & Agentic AI Streamline Restocking with SAS Viya
SocialApr 28, 2026

Copilot & Agentic AI Streamline Restocking with SAS Viya

MyPoV: @MarinelaProfi @jaredpeterson show case Copilot and Agentic AI with @SASsoftware Viya This is the restocking demo flow #SASInnovate https://t.co/TR0r1z7Dmf

By R “Ray” Wang
Preserving Human Judgment Is Key to Cultural Governance
SocialApr 28, 2026

Preserving Human Judgment Is Key to Cultural Governance

MyPOV: @RealRegT @SASsoftware sharing a conversation on recursive relationships about culture and systems. “We have to preserve human judgment if we want to preserve human culture “ Governance is essential and contextual AI use cases have to lead. #SASInnovate https://t.co/YEVXqb3BGf

By R “Ray” Wang
AI Accelerates Decisions: SAS Intelligent Decisioning
SocialApr 28, 2026

AI Accelerates Decisions: SAS Intelligent Decisioning

MyPOV: AI is all about data to decisions and decision velocity. Here’s @SASsoftware Intelligent Decisioning #SASInnovate https://t.co/CGjynZC77S

By R “Ray” Wang
CTO Questions AI's Role and Human Relevance
SocialApr 28, 2026

CTO Questions AI's Role and Human Relevance

MyPoV: Bryan Harris CTO of @SASsoftware asks “will people matter?” “Why do we even need AI?” #SASInnovate https://t.co/pnIoaAmb16

By R “Ray” Wang
Verizon Scales AI Agents to Boost Efficiency and CX
SocialApr 27, 2026

Verizon Scales AI Agents to Boost Efficiency and CX

MyPOV: How @Verizon manages AI agent sprawl https://t.co/fa66H7wJyF Verizon has been scaling its use of AI agents across its enterprise with a focus on operational efficiencies and customer experience. @ldignan @constellationr

By R “Ray” Wang
Adobe Leverages AI Agents to Anchor Marketing Workflows
SocialApr 27, 2026

Adobe Leverages AI Agents to Anchor Marketing Workflows

MyPOV: @Adobe bets on AI agents to stay at the center of marketing workflows https://t.co/uvSKGfvLvt @Computerworld @thematthewf “Adobe’s Summit conference this week is an evolution of vision that brings the right AI capability into the right application.” - @lizkmiller @constellationr

By R “Ray” Wang
Intel Beats Forecast, Shares Jump 24% on Revival
SocialApr 27, 2026

Intel Beats Forecast, Shares Jump 24% on Revival

MyPOV: @Intel crushes Wall Street’s expectations, and its stock surges 24% as revival gains pace https://t.co/1oGxH9TZ6w @SiliconANGLE @Mike_Wheatley “Intel is moving in the right direction, and a key objective going forward will be to secure design wins with...” - @holgermu @constellationr

By R “Ray” Wang
Cultivate Humility, Curiosity to Counter AI's Intelligence Drain
SocialApr 25, 2026

Cultivate Humility, Curiosity to Counter AI's Intelligence Drain

MyPOV: A hopeful finding is that perspective-taking, intellectual humility and curiosity are not fixed traits. They can be cultivated and respond to practice, the right relationships.. AI Is Cannibalizing Human Intelligence. Here’s How to Stop It. https://t.co/zMmCT4LidC

By R “Ray” Wang
ThomasOrTK Unveils Suite for Enterprise Agent Platform
SocialApr 22, 2026

ThomasOrTK Unveils Suite for Enterprise Agent Platform

MyPOV: @ThomasOrTK announces a litany of products that support the Enterpris Agent Platform @googlecloud #GoogleCloudNext https://t.co/zCn5Bq35yB

By R “Ray” Wang
Unified Stack Essential for Scaling AI to Production
SocialApr 22, 2026

Unified Stack Essential for Scaling AI to Production

MyPOV: @ThomasOrTK take stage to share progress from pilot to real AI into production His answer: you need a unified stack @googlecloud #GoogleCloudNext https://t.co/ju9Tnelr4S

By R “Ray” Wang
Apple's Leadership Shift: Cook Passes Reins to Ternus
SocialApr 21, 2026

Apple's Leadership Shift: Cook Passes Reins to Ternus

MyPOV: Talking to @RomaineBostick @kgreifeld @bloomberg @business #TheClose on @apple @tim_cook transition to John Ternus Watch it at (1:30:55) https://t.co/FBMwbIvUw4

By R “Ray” Wang
Adobe CX Enterprise: The Core of Digital Experience
SocialApr 20, 2026

Adobe CX Enterprise: The Core of Digital Experience

MyPOV: it all comes down to this? @adobe #adobesummit @adobesummit The entire Adobe CX Enterprise from @achakravarthy12 https://t.co/1slo7e0QHd

By R “Ray” Wang
AI and Creativity: CEOs Forecast Future Collaboration
SocialApr 20, 2026

AI and Creativity: CEOs Forecast Future Collaboration

MyPOV: @Adobe CEO @snarayen with @nvidia CEO Jensen Huang sharing insights on the future of AI and creativity. #AdobeSummit https://t.co/Fmlwzxeza8

By R “Ray” Wang
Delta Boarding Muzak Annoys Passengers, Calls for Silence
SocialApr 20, 2026

Delta Boarding Muzak Annoys Passengers, Calls for Silence

MyPOV : the worst part of a @delta flight is the annoying Muzak they play during boarding. Awful #CX. Just turn off the music and minimize announcement d #RoadWarriors https://t.co/MIuGkJVBaw

By R “Ray” Wang
Oil Price Slump Fuels Tech Rebound, Says Ray Wang
SocialApr 18, 2026

Oil Price Slump Fuels Tech Rebound, Says Ray Wang

MyPOV: Oil price drop 'great news' for for tech rebound: R 'Ray' Wang Catch the live interview on @foxbusiness @varneyco @SimonettiLauren https://t.co/5VHnaItqdN

By R “Ray” Wang
Speculating SpaceX‑Tesla Merger, Intel Earnings Outlook
SocialApr 18, 2026

Speculating SpaceX‑Tesla Merger, Intel Earnings Outlook

MyPOV: Could we see a @spacex @tesla merger before the IPO, What's up with @intel ahead of earnings and more with @romainebostick @kgreifeld on #TheClose @bloomberg @business https://t.co/9QkJTVmocy

By R “Ray” Wang
Stendr Secures $5.4M to Build AI Drone-Tracking Tech
SocialApr 17, 2026

Stendr Secures $5.4M to Build AI Drone-Tracking Tech

MyPOV: Stendr snags $5.4M in pre-seed funding to develop AI-native drone-tracking tech https://t.co/n6JlqaMl2E @SiliconANGLE @Mike_Wheatley “It’s good to see a startup from allied nations entering the drone defense industry, which is a brand new field and already sorely needed,” - @holgermu...

By R “Ray” Wang
Infor Offers 60+ Micro‑Vertical Solutions Across Manufacturing
SocialApr 14, 2026

Infor Offers 60+ Micro‑Vertical Solutions Across Manufacturing

MyPOV: @infor has over 60 micro verticals in discrete manuf, process manuf, and services #InforAnalystSummit https://t.co/kpQM5IDo08

By R “Ray” Wang
Native AI Empowers Infor with Heavy‑Industry Diagnosis, Automation, Optimization
SocialApr 14, 2026

Native AI Empowers Infor with Heavy‑Industry Diagnosis, Automation, Optimization

MyPOV: what do the native AI solutions for @Infor look like? Heavy industry specific capabilities that diagnose, automate, and optimize #InforAnalystSummit https://t.co/x1axPxovSD

By R “Ray” Wang
Industry‑Specific LLMs and Ontologies Drive AI Success
SocialApr 14, 2026

Industry‑Specific LLMs and Ontologies Drive AI Success

MyPoV: industry specific LLMs and ontologies are key to delivering on AI outcomes. The partnership with @awscloud is smart Security must be by design not an afterthought #InforAnalystSummit https://t.co/MhfPQZ7Q5q

By R “Ray” Wang
AI Transforms ERP Implementation: What Customers Should Expect
SocialApr 14, 2026

AI Transforms ERP Implementation: What Customers Should Expect

MyPoV: @leonardocastaldi @Mashfrog_Group shares the details on how ERP implementation changes with AI and what customers can expect #Inforanalystsummit https://t.co/Mnc1uziP7n

By R “Ray” Wang
AI Powers Cloud Migration, Automation, and Customer Value
SocialApr 14, 2026

AI Powers Cloud Migration, Automation, and Customer Value

MyPOV:Frank Resnik EVP of global Professional Services @infor sharing how AI is being used to help with cloud migration, automation, and operational improvement. Mari Cross the Chief Customer Officer sharing the win win in customer adoption and value journey #InforAnalystSummit...

By R “Ray” Wang
Experts Forecast AI's Future on HumanX Show
SocialApr 10, 2026

Experts Forecast AI's Future on HumanX Show

MyPOV: the view from the #HumanX show with @MarkNiuWrite and @anandnaidoo on @cgtnamerica #TheHEAT talking about the future of AI with @andymok @IanKhanFuturist @constellationr Go deep on the program and hear more about @openai @anthropicai https://t.co/7n4Yt8yKdw

By R “Ray” Wang
Overprotective Staff Ruin United Club Food Experience
SocialApr 9, 2026

Overprotective Staff Ruin United Club Food Experience

MyPOV: gotta love when the staff would rather put 4 people to guard the food then just open it up. Bad #CX @UnitedClubs @ORDAirport B gates. @united. https://t.co/EwsEVTfKCg

By R “Ray” Wang
Samsung Predicts Profit Surge From AI-Driven Memory Price Boom
SocialApr 8, 2026

Samsung Predicts Profit Surge From AI-Driven Memory Price Boom

MyPOV: @Samsung forecasts insane operating profit growth thanks to surging memory prices https://t.co/TtaW3vxXCN @SiliconANGLE @Mike_Wheatley “Nobody could have foreseen the ferocity of AI’s memory appetite, but it’s still a great advertisement for…” - @holgermu @constellationr

By R “Ray” Wang
Nutanix Agentic AI: Hyperconverged Power Unveiled
SocialApr 7, 2026

Nutanix Agentic AI: Hyperconverged Power Unveiled

MyPoV: what’s behind the @nutanix Agentic AI solution? In the ask me anything session #NextConf Manosiz Bhattacharyya Thomas Cornely Lee Caswell Hyperconverged in an AI world https://t.co/XtuWzmUh4Q

By R “Ray” Wang
Tesla Pivots Strategy; Microsoft Boosts AI in Japan
SocialApr 7, 2026

Tesla Pivots Strategy; Microsoft Boosts AI in Japan

MyPOV: R 'Ray' Wang highlights @Tesla's shift in focus going forward https://t.co/jyBoP58dOc @FoxBusiness @VarneyCo @rwang0 of @constellationr discusses Tesla's shift in focus and @Microsoft's AI investment in Japan on 'Varney & Co.'

By R “Ray” Wang
Turn Feature Factories Into Outcome‑Focused AI Labs
SocialApr 7, 2026

Turn Feature Factories Into Outcome‑Focused AI Labs

MyPOV: Many product teams are still feature factories—shipping fast but missing outcomes. AI speeds everything up, but also speeds up mistakes. Trisha Price & @Chirag_Mehta explore shifting from features to outcomes, running teams like research labs, and AI-driven product insights....

By R “Ray” Wang
Jamie Dimon's Top Five 2026 Risks
SocialApr 7, 2026

Jamie Dimon's Top Five 2026 Risks

MyPoV: always worth a read. Five Risks Jamie Dimon Is Worried About in 2026 https://t.co/iskXH0hs1z

By R “Ray” Wang
Call for Better Voting Standards Like @AskTSA
SocialApr 6, 2026

Call for Better Voting Standards Like @AskTSA

MyPOV: we should at least have a standard as good as ⁦@AskTSA⁩ for voting. Voting in California: All in Favor, Say ‘Arf’ https://t.co/A0Zv2LzSJ6

By R “Ray” Wang
Stop Listening to Defeatists to Achieve Victory
SocialApr 6, 2026

Stop Listening to Defeatists to Achieve Victory

MyPOV: To win we must fight the defeatists. I Give Up on These Defeatists https://t.co/odyRSFcWAT

By R “Ray” Wang
Average U.S. Home Is 44 Years Old, Requires Major Repairs
SocialApr 6, 2026

Average U.S. Home Is 44 Years Old, Requires Major Repairs

MyPOV: ripping through 80s construction isn’t fun. The Typical U.S. Home Is 44 Years Old—And Needs Tons of Work https://t.co/Y8iToBdptS

By R “Ray” Wang
Gulf Funds Poised to Finance Paramount's $81B Warner Deal
SocialApr 6, 2026

Gulf Funds Poised to Finance Paramount's $81B Warner Deal

MyPOV: the middle east to the rescue. Gulf Funds Near Deal to Back Paramount’s $81 Billion Takeover of Warner https://t.co/hTIMzrGhf5

By R “Ray” Wang
Tesla Delivery Sl
SocialApr 3, 2026

Tesla Delivery Sl

MyPOV: What's up with the @tesla vehicle delivery numbers? Is @microsoft going big into Japan with @sakuranet and @softbank? Catch it all with @ashwebsterfbn @foxbusiness @Varneyco https://t.co/Re3UaX9MFM

By R “Ray” Wang
AI Boom Fuels Move to Fractional GPU Rentals
SocialApr 3, 2026

AI Boom Fuels Move to Fractional GPU Rentals

MyPOV: Rising AI Demand Drives Shift to Fractional GPU Model https://t.co/HfEp51EPpO @timesofindia @PhadnisShilpa @supriya_speaks @rwang0 @constellationr

By R “Ray” Wang
AI Delivers Outcomes, Not Just Outputs, in CX
SocialApr 3, 2026

AI Delivers Outcomes, Not Just Outputs, in CX

MyPOV: Output Is Not an Outcome: Resolving a Misperception About AI in #CX https://t.co/xee8tH5NHY @CRM “There is no question that artificial intelligence is a game changer: It is plain to see the impacts AI has already had across business and...

By R “Ray” Wang
Job Seekers and Tech Employers Warn AI Disruption
SocialApr 3, 2026

Job Seekers and Tech Employers Warn AI Disruption

MyPOV: Job seekers, tech employers voice concerns over AI’s impact https://t.co/tKaRqPmGgj @CGTNOfficial @MarkNiuWrite @rwang0 @constellationr #AIF2026

By R “Ray” Wang
AI-Driven Customer Success: CSPs Evolve Beyond Traditional Systems
SocialApr 3, 2026

AI-Driven Customer Success: CSPs Evolve Beyond Traditional Systems

MyPOV: The future of Customer Success software is AI-driven. CSPs are evolving beyond systems of action as CRMs adopt agentic AI, standalone platforms adapt, and “vibe coding” emerges for custom, AI-assisted solutions. Get the scoop from @CR_MSchneider: https://t.co/MTxlkmBC0i #CustomerSuccess #AI...

By R “Ray” Wang
Slack Evolves Into Enterprise iPhone for Decision‑Making
SocialApr 3, 2026

Slack Evolves Into Enterprise iPhone for Decision‑Making

MyPOV: Is @SlackHQ becoming the iPhone of enterprise decision-making? W 30+ new #AI features, Slackbot now orchestrates, executes, and observes—turning Slack into a decision + action layer. The era of fragmented apps may be ending. Read @MikeNi: https://t.co/meOTSPUq22 #EnterpriseTech

By R “Ray” Wang
Enterprise AI Video Demands Quality, Governance Over Hype
SocialApr 3, 2026

Enterprise AI Video Demands Quality, Governance Over Hype

MyPOV: Farewell @sora good riddance? Its shutdown exposes a bigger truth: enterprise #AI video needs quality, governance, and brand safety—not hype. The next wave will favor trusted, production-ready tools over consumer-first experimentation. Get the scoop from @lizkmiller: https://t.co/wZNi0l1TLK @OpenAI

By R “Ray” Wang
Alibaba Unveils Qwen 3.6‑Plus, Boosting AI Coding and Reasoning
SocialApr 3, 2026

Alibaba Unveils Qwen 3.6‑Plus, Boosting AI Coding and Reasoning

MyPOV: @Alibaba_Qwen’s launches new flagship LLM with Qwen 3.6-Plus https://t.co/fuOHqk0Pj4 Alibaba launched Qwen 3.6-Plus, its flagship large language model (LLM) that improves agentic AI coding and reasoning. Qwen 3.6-Plus is the third proprietary model released this week.

By R “Ray” Wang
DisruptTV Show Interviews Tech Analyst Brian Bryson
SocialMar 30, 2026

DisruptTV Show Interviews Tech Analyst Brian Bryson

MyPOV: On Friday @DisrupTVShow interviews Brian Bryson, Principal Analyst, Technology & Business @techreview and @mwbuckingham, Author of Design Love In https://t.co/gp9gmxtGLI @ValaAfshar @rwang0 #DisrupTV

By R “Ray” Wang
Japan Reconsiders Pacifism Amid Trump Ties, China Threat
SocialMar 28, 2026

Japan Reconsiders Pacifism Amid Trump Ties, China Threat

MyPoV: the wise choice. Courting Trump and Fearing China, Japan Rethinks 80 Years of Pacifism https://t.co/OEYXkZJkZ4

By R “Ray” Wang
AI Actress Tilly Signals Hollywood’s Future
SocialMar 27, 2026

AI Actress Tilly Signals Hollywood’s Future

MyPOV: Tilly is the future ahead. Here’s What It Took to Create the AI Actress Freaking Out Hollywood https://t.co/1PKqtYr1Bx

By R “Ray” Wang
Live Updates: Constellation AI Forum Targets Buy‑Side Leaders
SocialMar 25, 2026

Live Updates: Constellation AI Forum Targets Buy‑Side Leaders

MyPOV: live coverage on the ground @ConstellationR #AIF2026 The Constellation AI Forum focuses on the buy-side and the practitioners, pioneers, and policy makers in AI. #AIF2026 @MarkNiuWrite reporting live on @cgtnamerica https://t.co/2wmncYQht7

By R “Ray” Wang
EU Overregulation Stalls AI Growth, Misses Opportunity
SocialMar 25, 2026

EU Overregulation Stalls AI Growth, Misses Opportunity

MyPOV: Overregulation of technologies from policy makers who lack understanding hinders opportunity and growth. The EU Trips Itself Up in the AI Race by @AndyPuzder and @jacobhelberg https://t.co/eRsAmxcEb5 via @WSJopinion

By R “Ray” Wang